easyJet

BEG-MXP-BEG. First time flying with easyJet it was a really good experience. The easyJet-terminal 2 at MXP is a separate from the rest of the airport but with all the regular facilities. Travelled with hand luggage only. Both flights were full still the boarding was smooth and effective. Allocated seating was good as there is no rush experienced with other low costers did not pay extra to get the option to choose the seats yourself but it would be great if they offered at least a few seats per flight to choose from without extra charge like regular carriers. Legroom was ok for a budget airline . Italian crew were good only tried some snacks and wine price was ok. Quite cheap ticket so really good value for the money. Recommended.

BRS-PMI. Flight time of 2 hours 10 minutes very good cabin service good legroom excellent boarding process now that seats are allocated food fairly priced and was good.

First the Easybus service was nightmare as we weren't able to get on the right bus as it was late and when it arrived my kids and I couldn't get on. When we got to the airport we were forced to pay £25 for luggage being 1 kg over weight. If that was British airways that would be fine. For the flight you have to pay for food which the prices are ridiculous and the food isn't that amazing. 1 year prior to this occasion my kids and I had to fly to Spain and unfortunately Easyjet messed up our booking and we had to miss a weeding! My advice is only go on Easyjet for a weekend out with your friends other than that better fly on British Airways or another airline.

LGW-RAK-LGW and as ever an excellent experience with a polished airline that some people still love to slate normally because they don't bother to read the T&C's of travel! Outbound on a clean A320 with great crew left on time and arrive 30 mins early. Coming home an A319 which left 10 mins late but still arrived 15 mins ahead of schedule. Allocated seating GREAT and crew again happy and attentive. I think easyJet are still way ahead of the game even compared to holy grail of BA! Reading other peoples negative reviews makes me laugh because they haven't read their terms and conditions of travel - that's hardly easyJets fault! Great airline great service and normally great crew - and always at a great price.

They sold me 4 one-way flights instead of 2 flying out and 2 return between Rome and Basel. The 14th I flew out to Basel. On the 15th I showed up at Basel and they explained I had tickets to fly out of Rome again - without ever returning of course! No problem they allowed me to either change the two tickets for 289 euro or throw out the old ticket and buy two new for 279 E!

Refused to check me in to my flight from Paris Orly to Nice because I arrived at the check-in desk 43 minutes before the flight. Forced me to buy a pair of new airline tickets at a cost of 150 euros on the next flight. I was in line for 13 minutes. At the next flight I made it through security in 8 minutes. They didn't start boarding until 18 minutes before departure. Forced my husband to pay 30 euros at check-in because his carryon was 1.8 cm taller than their published standard threatened to charge us 50 euros if we took it to the gate. My carryon passed at check-in and at the gate they tried to force me to check it for 50 euros because it would not fall all the way into the baggage sizer of its own force. First experience with EasyJet will be my last.

Very happy with my flight to and from Geneva which I make 2 or 3 times a year. I didn't pre-book seats as I saw no point in the extra cost. My hand luggage was put in hold free as not enough space in upper lockers. This was fine as I then did not need to cart my baggage around with me. My return flights included my grandson aged 4. Twice on trips he has been invited into the cock pit for a photo. when at Gatwick and parked.

Luton to Belfast International. I paid extra to pick my seat. There was a biting cold wind with gusts to 50mph. Boarding was really slow so I got to stand around on open steps for several minutes whilst people got their stuff packed. When I got on board my carefully chosen window seat turned out to be next to a screaming baby. I swapped with one of the parents so I was then one row away from a screaming baby. On a flight with unallocated seating I would have picked a seat 15 rows away. The next time I flew with them they made me pack my carry on bag in the hold. There were seats which were near empty luggage bins but the bins near my allocated seat were full. It meant I had to hang around waiting for my bag to arrive when I should have been on my way home. They are trying to act like a premium airline but without the infrastructure or the organisation. It takes too long to board so they end up running late. If I'm boarding from a sky bridge then its not so bad to have to wait whilst people find a specific seat. However with Easyjet if I am queuing outside I want everyone onboard and seated as soon as possible. When I've got a choice I will use some other airline.

ATH-MAN-ATH 28/4 - 08/5. All flights on time or slightly early. Got 3 seats together without having to pay extra. Boarding easy for both flights. Check-in quick. All in all good experience and as I booked the flights months in advance very good value for money.

On my way back from Berlin I missed my flight although I checked-in on time. Security check at Schonefeld airport was so tight so after I passed it - it was impossible to reach the gate on time. The gate number was 34 (out of 35 gates) and it was located about a mile away from the security check point. When I reached the gate - it was already closed. There were no announcements from airport speakers nobody tried to find out what had happened to me. The check-in desk closes 40 minutes before the flight and as per EasyJet's customer support explanations - it is my duty to reach the gate on time (30 minutes before the flight). To reach the gate in 10 minutes (if you've checked in 41 minutes before the flight) is impossible in this airport! I do think that EasyJet flights from this airport suffer from very bad organization!