easyJet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1539 reviews
5/10
3 star Skytrax Rating
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10/10

easyJet customer review

(United Kingdom)

LGW-LPA-LGW - 20th May 2013 - Flew easyjet on holiday to Gran Canaria. Lovely modern clean plane and very friendly crew. Arrived early baggage already waiting in the arrivals area after disembarking. So efficient. Only thing that really let them down was the queuing at London Gatwick's North Terminal to drop our luggage in. We printed our boarding cards at home but still queued for almost an hour at Gatwick to check bags in. Very slow service and only 4 desks open of a possible 20. Staff were available calling customers on flights departing before ours so that was something but more staff required at bag drop for sure! Certainly didn't deter me from flying easyjet again though.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

easyJet customer review

(United Kingdom)

LGW-Dubrovnik return. I agree with the last few comments now easyJet has allocated seating it is a much better experience. Both flights were a few minutes late departing (air traffic congestion according to pilots) but arrived on time. Cabin crew were friendly and efficient. A good experience at least equal to that offered by many 'traditional' airlines.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

Flown twice with EJ in recent months (BRS-BCN-BRS and BRS-KRK-BRS). The new seat allocation process is fantastic such a massive improvement. Both flights were early taking off and landing (even allowing for the padding in the flight times). Nice plane and good flight crew and seats are comfortable enough for a 2 to 3 hour flight. EJ are now approaching BA as a premium airline. Since we use them 3 or 4 times a year I am more than pleased with the changes and would recommend them highly.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

First time we have flown easyjet went to Cyprus on 12th May 2013 returning on 19th. Both flights were fantastic no delays plane very clean and comfortable but the thing that made it pleasurable were the very friendly staff very professional without being stuffy.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
7/10

easyJet customer review

(United Kingdom)

LTN to Sharm. Travelled with infant so joined speedy boarding queue on both flights. Outbound flight was ok as there were a few empty seats so that gave us a bit more room. Few gripes on the inbound flight. The first been that they ran out of hot food and virtually everything else by the time they reached us in row 17 and the second been that despite there been a number of babies/kids on board they still insisted on putting the cabin lights on when a lot of people were asleep to do another trolley run. I understand there is a business need but a bit of common sense wouldn't go amiss. Legroom wasn't too bad given that I am 6'4". I just wish the cost of flights to Sharm would be a bit more reasonable with Easyjet especially when flights to Dubai are so much less with other airlines.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(United Kingdom)

SEN-FAO-SEN. 2 great flights especially now you have allocated seating better late than never. My only gripe is please stop calling passengers for boarding (at SEN) when the aircraft isn't ready to board and you are stuck in the freezing cold for 10 minutes. Carry on with making flying enjoyable again it really is getting back to the good old days.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

easyJet customer review

(United Kingdom)

Flew to Malaga and back. We booked speedy boarding which is an excellent idea. Lovely nearly new aircraft polite and efficient cabin and flight crew. Will always try to fly with them again. To those who complain about missing a check in or gate - it is your responsibility to turn up and allow sufficient time to get through security etc and to the gate this varies at each airport and the time of day - it is not the responsibility of the airline!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

Manchester to Alicante. Have flown with many airlines but this was a first with easyJet. The cabin crew and service were fantastic and they were always smiling and friendly. The plane was very clean better than some more expensive airlines and I would definitely fly with them again. A nice start to my holiday.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

easyJet customer review

(Netherlands)

AMS-NCL-AMS. Both full flights but the job was very well done. Paid 170 for 2 incl. one bag which was almost half the price of KLM at almost the same departure times. Friendly crew - also at drop off no constant harassment with product selling like Ryanair on time performance and fair prices for drinks. EasyJet shows that low cost travel doesn't mean you want to be treated like cattle.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(Serbia)

BEG-MXP-BEG. First time flying with easyJet it was a really good experience. The easyJet-terminal 2 at MXP is a separate from the rest of the airport but with all the regular facilities. Travelled with hand luggage only. Both flights were full still the boarding was smooth and effective. Allocated seating was good as there is no rush experienced with other low costers did not pay extra to get the option to choose the seats yourself but it would be great if they offered at least a few seats per flight to choose from without extra charge like regular carriers. Legroom was ok for a budget airline . Italian crew were good only tried some snacks and wine price was ok. Quite cheap ticket so really good value for the money. Recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes