easyJet

BFS-EDI EDI-BFS July. Outbound flight slightly delayed due to a technical issue but no fault of the airline outbound flight was great! Attentive cabin crew A320 spacious and modern adequate legroom for this short flight ended up arriving early in EDI despite this short delay. Return flight on A319 was very much the same story! Will definitely use EZY again!

Flew MXP-HAM on July 4th and back three days later. Onward flight delayed half an hour but no big issue as I was travelling for leisure and Hamburg was my final destination. Plane reasonably clean and comfortable crew friendly even if not as professional as you would expect them to be (often making jokes and laugh among themselves). Seat assignment worked fine so the boarding was smooth even though a bit slow both ways as they start to queue people at the gate well in advance. The best things were price and schedule which is what makes you choose a low cost carrier at the end. I often fly Ryanair as they are based in Bergamo where I live and work and it had been a long time (8 years) since I last flew with Easyjet: this experience was ok and I will still consider them as an option for future trips.

Mykonos to Rome and no complaints at all. The bag drop at Mykonos airport was swift boarding was easy and it was a very comfortable flight.

Venice-CDG. Very worn out Airbus. Outside (paint) and inside! Priority check-in and boarding were a bit messy. Captain was great.

LGW to INV. 1) 'Bag drop' and online check in a complete joke when you still have to join a mammoth snake like queue and basically 'check in' anyway! What's the point? 2) Those passengers who do pay extra to check in their hold baggage are only discriminated once on board. The new cabin baggage policy means most passengers take trolley bags on - fair enough. However those who don't and have a small bag or daypack are expected to forfeit their leg room so trolley bags go in the stowage bins. 3) Nice new clean aircraft attentive crew. Pity the magazines were stained torn pages missing and out of date. Basic service. If you can't be bothered replacing them please don't have them in the seat pocket. I gave up looking for the 'menu' because the magazines were filthy. 4) Sorry bring back full service airlines. Altough Easyjet do a good job of letting you know your flying low cost are their prices really that low?

7.45 flight from Gatwick to Gibraltar diverted to Malaga due to fog my son travelling alone (aged 16). Member of crew says on tannoy "bus service will take you to Gibraltar" that's it. Remember it is 135km away. My son quickly goes to toilet gets through passport control and gets his suitcase (one of last off carousel) goes to find bus and nothing - no Easyjet rep no directions nothing. He reckons max 10 mins from when he got his suitcase to when he was out in foyer/concourse etc. Eventually he finds the Easyjet Malaga desk on a different floor basically zero interest tough. Numerous calls to Easyjet UK - absolutely hopeless said they had no obligation to get you to your end destination if you missed a bus they provided they admit they never do a head count on the bus. We have a 16 year old 135kms from his destination and Easyjet on site answer is "tough go and use public transport".

Glasgow to Berlin Schonefeld (17th July) and back again (27th July). Flight was on time in both directions check- in was straight forward we had booked extra leg-room seats so used the speedy boarding check-in desks which saves time. Staff are always friendly. Fares have gone up in price a fair bit though!

BRU-SXF. Flight on time boarding was quick on the new looking A320 cabin seat pitch seemed better than Wizzair or Ryanair. The crew were very friendly and flight deck informative. The food/snack selection on board was not very expensive. EasyJet definitely delivers a good low cost product.

Flew BRU - LYS 16/07/14. Boarding on time the plane an Airbus A319 good and clean. Seats are comfortable but the pitch is a bit small. Portuguese cabin crew very kind and professional. Snacks on board are a bit expensive but it's not necessary for a 1 hour flight. Arrival on time. Value for money: very good.

6/6/2014. I can not believe the bad reviews from others from Australia my wife and were a bit hesitant to use easyjet but had no choice from Montpellier to London and they were as good as any airline.