easyJet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1159 reviews
6/10
3 star Skytrax Rating
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6/10

easyJet customer review

(United Kingdom)

LGW-LPA-LGW. April 2013 - To be honest I wish BA would start flying to LPA direct as it would make things much easier but as it stands you've got either easyjet or ryanair and I would say (after many flights) that easyjet does have the advantage on this route by a small margin.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

London Gatwick-Inverness return. Excellent experience flights pretty much on time cabin crew friendly and helpful. The new pre allocated seating is a vast improvement and no longer an uncivilised scrum when boarding. We didn't pay extra but still got seats together. As long as the price and service is right we will happily continue to fly Easyjet.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(United Kingdom)

Luton to Faro and return. Bag drop off very good no waiting at Luton but a longer wait at Faro to check in. Both flights on time aircraft clean and comfortable for leg room given. Cabin crew pleasant and regular information from flight deck. Will use again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

Flew with Easyjet from Gatwick to Madrid and then back again from Madrid to Gatwick on 18/4/12 and 22/4/13. Excellent service good flight times very impressed love the pre-seat booking - makes travelling much easier. Good cabin crew and all in all a very professional service from Easyjet. Would not hesitate to use them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

easyJet customer review

(United Kingdom)

Booked Easyjet flight to Tenerife. Booked extra legroom both ways. Got it on the outgoing journey in seats 1A/B/C/D. But there was some complaints behind us as 8 people had booked extra legroom in rows 12 and 13. But the aircraft was changed since they booked and rows 12 and 13 were no longer extra legroom. I was a little concerned as I had booked those extra legroom on the return journey ! I thought it was a blip but you guessed it - the aircraft was also changed on the return journey and our seats were no longer extra legroom. There were 8 other people who were disappointed to. Now interestingly the cabin crew confirmed to us that this was not a last minute change of aircraft as it was shown on their schedule since they were issued some considerable time before. Therefore it seems obvious to me that if Easyjet can't fill a larger aircraft then they put on a smaller one and ignore those passengers who have paid for extra legroom seats which don't exist on the smaller plane. So beware booking an Easyjet flight and booking seats too far in advance because they seem to change aircraft a bit more frequently than you would think.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
10/10

easyJet customer review

(United Kingdom)

I flew to Faro on the 9th April from Gatwick using easyjet for the first time in a few years and found it an excellent service the staff at the airport and on the flight were first class and the pilot was standing at the front of the aircraft once everyone had boarded. The flight was early arriving and the pilot once again stood at the front to say goodbye to passengers. Will definitely be using easyjet again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(Turkey)

INV-LGW purchased a seat at the front of the aircraft for faster entry and exit. Worth the few extra pounds. Cabin crew were very friendly and the food was more than acceptable. Flight delayed by 30 minutes which was annoying as missed connecting trains at Gatwick. Overall a positive experience. Seats comfy aircraft clean. Much better experience now with allocated seating.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

Just flown easyjet from Luton to Tel Aviv and return and I was very happy with them after having avoided Easyjet for quite a few flights because of the stampede for the plane but now they have gone for allocated seating which is pre-bookable now and very reasonable priced. The staff were very good and the plane although one of the more recent to the fleet was nice and clean. The leg room was also good having said that I am 5'6 but my knees were not banging against the seat in front. They also boarded nice and early so everyone had plenty of time to get to there seat.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
7/10

easyJet customer review

(United Kingdom)

EasyJet are getting better. Just flew to Geneva and back paid for premium seats and speedy boarding (it wasn't that much extra) and it was well worth it. Does what it says on the tin!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

With seat allocation a good airline just got better. London Gatwick to Geneva with a Swiss crew who were charming and helpful and efficient. Boarding well organised and unstressful. Return on a very busy Airbus 320 and a bit less calm. People claiming not to know they had allocated seats had to be shunted around the cabin but we still got away on time. Great short haul product at a good price. What's not to like?
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes