easyJet

Went SCQ-LGW flight overall was good although it was a little frustrating about their one hand bag rule. Usually I just have a carry-on sized suitcase and my handbag which is about the same size as a purse. Although they said that I would need to put my handbag into my suitcase because "only one piece is allowed" but this woman in front of me had several bags from duty free shops which were quite a bit larger than my handbag yet they said nothing about them to her. Additionally I'm not sure if the seats were not meant to recline or I just couldn't find the switch but I ended up not being able to recline the seat on the flight which was fine for a short flight but for further destinations I think this probably wouldn't be comfortable.

EZY5455 from Gatwick to Paphos Cyprus. I would rather fly in a coffin seats might be ok for short flights of say up to 2 hours but trust me when they rush you on a delayed departure flight already knowing your going to be delayed further due to military manoeuvres around Cyprus air space. Hurry rush sit down belt up. Oh this is your captain speaking we've just been informed our departure is going to be delayed by about 1 hour. Due to military manoeuvres over Cyprus airspace. So sat their we did in cramped conditions for an hour. Another 4 hours until we got to Paphos airport and finally released from the cramped conditions. Still got this to look forward to Saturday night.

U2 1887 Manchester to Munich. Flight left on time despite French ATC strike. I am 183cm and found the seat pitch fine. Cabin crew efficient and reasonably friendly. You have to pay for everything on board and ensure to you comply with their strict carry on policies. That said easyjet offer great value for money.

Went from LGW-BCN so not so not such a long flight. Flight was delayed but there was no wait for entry into Spain after landing at Barcelona so it wasn't as much of a hassle as normal. Service was okay overall with cabin crew being attentive and available when needed.

I've flown with easyJet a handful of times from London Gatwick to various European cities and my experience has always been pleasant. I've been lucky with delays (or lack of) and have always found staff polite and helpful. I think one must remember that this is not Emirates so your expectation of customer experience should not be as high a standard.

Outward bound was Gatwick to Agadir. It was a traditional 'sardine tin' flight with no leg room and the aisle armrest didn't go up so it was very difficult getting in and out without holding the headrest of the seat in front where a poor young man attempting to sleep was continuously disturbed by me getting up and down as we had a baby with us who wouldn't sit still and it was a 7 30am flight. However the return journey was a total surprise we were on a newer plane with lots of leg room the aisle arm rest went up so we had lots of space and I didn't need to hold onto anything to get in and out of my seat. The seats were a lot thinner but surprisingly more comfortable than the previous thicker seats. On both journeys the planes were on time the staff were friendly- more on the outward flight 2 of the flight attendants on the way back obviously had lost the ability to smile so overall my first experience with easy jet was a positive one and I would definitely use them again. My trip satisfaction would have been a 9 if we had flown both ways on the more comfortable plane and the 2 flight attendants had actually smiled just once!

Flew LTN-ALC return. Flight out was on a new easyJet A320 including the airlines new seats which were quite comfortable and have much more room. The flight was on time and cabin crew on board were friendly and professional. Only downside is how busy Luton Airport is in the morning meaning we just got to the gate in time even getting to the airport 2 hours before! The return flight was on a slightly more cramped A319 with the old style seating. Again flight was on-time and cabin crew were again friendly and professional. Overall a good experience with easyJet.

LPL-FUE 28/2/15. As a regular Ryanair passenger I was looking forward to comparing but to be honest I found no difference except crew slightly smarter uniforms. Flights on time seats comfy enough price great.

Appalled by delayed flight from Amsterdam. Two hour delay resulting in landing at Gatwick with no way of getting home because the landing was so late there were no longer any trains from the airport for my destination. Had to find emergency accommodation and pay a fortune in getting there by taxi. I recommend you never book the last flight with this company you will be severely delayed. Other regular flyers confirmed this to be the case. The flight was due to leave at 21.25 actually boarded at 23.21 - funnily enough just within the two hour deadline for claiming compensation. No full explanation on their website and I'm afraid the old excuse 'technical issues' just doesn't wash when you overhear other airline staff mention the fact there weren't enough planes to fulfil the bookings promised! By all means fly with easyJet but just do not book the last flight especially on very short flights.

Outbound 27 February Gatwick to Luxembourg. online check-in with hand baggage and speedy boarding. All worked well with the exception of speedy boarding at the departure gate. Speedy boarding in same queue as general passengers so in my view was not worth the extra. Inflight seats and beverages fine crew excellent. Flight departed on time and arrived early. Inbound 1 March Luxembourg to Gatwick. Online check-in with hand baggage and speedy boarding. Arrived at departure gate and as flight full case into hold. Speedy boarding as waste of time in my view here as all in one queue. Otherwise an uneventful flight arrived on time excellent crew once again. Hold baggage on belt on arrival. First ever time with Easyjet and would definitely use again where price timings etc work. Would have to rethink the sporting boarding at overseas airports.