easyJet

Flew with my mother from Bristol to Reykjavik on flight EZY6001 on Sunday 5th April. Our first time travelling with EasyJet. We had a slight confusion with a staff member at the baggage drop as after he'd weighed and labelled my case I mentioned that the case was my hand luggage but he didn't understand what I meant! Eventually the problem was sorted out but the confusion could have been avoided if there were signs up at both Bristol and Reykjavik airports telling people with just hand luggage that they don't need to go to baggage drop but can proceed to wherever the next step is. Staff on the outward flight were very polite friendly and helpful but the staff on the return flight (EZY6002 on Thursday 9th April) seemed eager to get the journey over and done with and reluctant to go the extra mile for the passengers. Sandwiches were also sold out by the time the staff came round asking people if they'd like anything to eat and drink. Refreshments expensive especially crisps and chocolate but the bacon baguette I had on the outward flight was tasty! Overall the flights weren't as bad as I'd feared from their reputation and I would probably fly EasyJet again.

Southend to Amsterdam return day trip on 28th April. Quick security check and a nice cooked breakfast at Southend. Outbound flight at 07.25 was just 45 minutes and inbound flight at 21.45 was just 40 minutes. Took off from Amsterdam about 15 minutes late but managed to make up lost time and landed back at Southend 5 minutes early. Cabin crew on both flights were friendly professional and efficient. Didn't bother buying any snacks or drinks as it was just a quick hop. Overall another brilliant experience with Easyjet and would fly with them and from Southend again.

U2 1378 12 April 2015. U2 1561 12 April 2015. U2 4971 20 April 2015. I have not taken this airline for over 6 years or more. From online check in to bag drop to boarding and on board service the staff were charming and smiling. It has come a long way indeed even the uniforms look professional. Obviously they are doing something right and keeping prices low cost! Every flight was on time.

19th April Manchester to Geneva and returned Monday Geneva to Manchester Flights 1949 and 1952. Booking was easy to do and very clear on the website. Good price for flights. Check-in was quick and so was bag drop. Onboard staff very good.

Flight 2603 8/4/15. The plane and seats were clean and the cabin crew were very helpful and attentive but the ground staff at Milan airport were bad and very disorganised. We started to board and wait in the queue for the bus to take us to the plane instead of having the bus ready we waited in the lines for 30 mins while they organised buses. Why board guests when the bus is not ready is beyond me.

EDI-CDG. Booking the flight online with Easyjet was simple and quick. The experience at the airport was busy and chaotic and ground staff were miserable looking and abrupt with some passengers. Flights on both routes was on time which was good but the cabin staff were poor in their duties and also miserable looking and not very welcoming. I would not use this airline again and would rather pay more for a better experience.

ATH-MAN 8th April. No queue at bag drop off and boarded on time although we had a 1 hour delay due to air traffic control strike. Captain kept us constantly updated. Plane clean and well maintained. The cabin crew were efficient and friendly offering BOB (twice) and duty free. No complaints at all.

MAN-ATH 17th April. Flight left and arrived on time. As on the outbound flight the plane was clean and well maintained. The Captain was particularly informative pointing out places of interest. Once again the cabin crew were hardworking and friendly. Another excellent value for money flight.

We had a trip back from Chania on 14th April 2015 we travel there many times a year when we left this time it felt like they were on the move to make more money at any cost. We had 20.7 and 20.9 kgs in our 2 suitcases and no hand luggage they insisted on charging us an extra 2 kgs for the extra weight at a cost of 26 euros we had no other bags to transfer anything into so we had to pay it. It is a con and made us very upset and ruined our trip back. Beware people easyjet is charging more and more yet show it costs less and less.

Travelled Liverpool to Larnaca flights both ways arrived early. Seating and legroom very comfortable. Cabin crew excellent especially the crew on the return journey. Would never hesitate to travel EasyJet.