Eastern Airways

Flew Aberdeen to Teeside on several occasions. Service was good but no more than you would expect. I have flown to Orlando for less than they charge for a return flight to Aberdeen. I work with people who get return flights from Aberdeen to Manchester for 1/3 of the cost that Eastern charge from Aberdeen to Teesside. How do they get away with this.

I fly to the oil rigs all the time and I've never had such a poor and frustrating service. Eastern airways are consistently late and they never tell you. I really hope another airline comes to Aberdeen to provide a professional service the price Eastern Airways charge they should be embarrassed of they service.

Newcastle - Cardiff same day return. Flights left on time and arrived early both ways. Only around 9 passengers outbound but a full flight on return. Crew were very good as is always the case with Eastern. Fast-track security at Newcastle is a welcome bonus! You only get what you pay for!

Newcastle to Cardiff return. Once we arrived at Newcastle it was simple and easy to check-in Eastern Airways passengers are able to use the fast-track security lane at Newcastle. Boarding the aircraft was quick and easy partly due to the aircraft only been a small Jetstream 41. The aircraft was clean and tidy all hand baggage was loaded into the hold and coats hung up in a wardrobe at the front of the aircraft due to the limited space. I arrived in Cardiff and was through the airport in less than 10 mins. Eastern are efficient and well organized. The return flight was just the same however the aircraft was delayed 30 mins due to high winds. I will be definitely flying them again in the future!

Humberside-Aberdeen return. Flights on time although hand baggage limitations were strictly adhered to because of the size of the aircraft. Service great throughout. Small Jetstream turboprop better to get a seat on the left if it's full. On the return Eastern Airways have a dedicated security channel in Aberdeen and a small lounge which has a few snacks and drinks. Onboard was limited to two alcoholic beverages per person.

Flew Leeds to Newquay via Bristol. At check-in we were told to stay on the plane at Bristol. Talking to a passenger during the flight he said the flight was going from Bristol to Southampton. The flight attendant confirmed this and seemed to have no idea we (and others for Newquay) were on the flight. At Bristol she told us to get off where we found they were arranging a bus to take us to Newquay. Return from Newquay 4 days later - our luggage was put on our flight we were just about to board when the flight was cancelled although nothing was wrong with the plane. Luggage was taken off and for 3 hours we were given conflicting information about what was to happen. Departure times were given and then altered and ultimately another aircraft arrived from Birmingham and we got to Leeds 4 hrs 25 mins late. I flew rather than drove at significant extra expense to save hassle and time.

Newcastle-Birmingham. Flew out and back on a Saab 41 Turbo Prop with 29 seats. There was surprisingly a lot of leg room which was welcome. One member of cabin crew was very efficient and the captain kept us up to date when we encountered a 20 min delay. On the short flight we were served complimentary drinks and snacks. Very good professional airline.

Newcastle-Bergen (return) - On the way out we travelled on the Saab Aircraft the bigger of the two turbo props. Flight was fine only one cabin staff nice flight we took off earlier than expected and landed early too. On our return we travelled on the smaller of the two turbo props much smaller than the one we travelled out on but again only one member of staff in the cabin. On both flights We were offered sweets just before take off and then complementary drinks during the flight. I would certainly recommend flying with Eastern Airways.

Eastern used to be a small punctual good airline with ok planes great staff and excellent service that flew point to point for a lot of money. Since their takeover of SouthWest they have managed to become a bigger delay-bound second-rate airline with bumbling buses for aircraft that fly through places you don't want to get off at for a lot of money. Even their staff say openly how low they have stooped. It's a shame that Eastern have given up. No more sloe gin Spectators or quite good G&T's.

Birmingham to Newcastle returned. Both flights very pleasant friendly cabin crew who were polite. Free drinks on board including alcohol and a pack of crisps. Would fly Eastern Airways again unfortunately they don't fly to very many destinations. Only negative is flights are quite expensive.