Newcastle to Bergen return: We were flying on the smaller of their two aircraft and there were a total of four passengers plus one flight attendant. All four passengers were seated in the very rear of the plane most likely to balance the weight due to the small aircraft. The good thing about flying with Eastern was that probably it was included in the cost of the tickets but passengers are allowed to go through the Fast Track security line. Also at Newcastle International terminal gate 31 is exclusive for Eastern. The terminal lounge was tiny and had bowls of sweets and copies of their inflight magazine. The downside is that the aircraft is very noisy so one has a problem hearing the inflight announcements and the aircraft seems to feel turbulence being so tiny. Also if you need to use the toilet try not to otherwise it's located in the rear of the plane behind a door that you need to be sure is securely locked or you risk giving a show. I could not for anything find a sink but there was a bottle of hand sanitizer that was available. The flight from Bergen there was no dedicated terminal lounge. The so-called complimentary refreshments on both flights were only drinks and either a packet of sweet or savoury snacks. The flight from Bergen the flight attendant offered hot towels just prior to landing. This wasn't offered on the flight from Newcastle. The flights were over an hour each and I think they could and should have served sandwiches considering they advertise how they are a cut above the other airlines. Perhaps it's due to mounting costs but other than those tiny packets of snacks they bombarded us with sweets before and during the flights. The sweets are not the best quality too. Return flight had a total of twelve passengers and one flight attendant. As stated in earlier reviews it seems as though Eastern doesn't have a huge customer base so I'm not sure how they manage to exist.