Dragonair

✅ Verified Review | Hong Kong to Beijing with Dragonair. This was a redemption flight and it was good in that it is right on time, for flights to Beijing and Shanghai you can almost expect delays. The first time I board a plane that is painted with the new logo, Cathay Dragon, the service was not bad for the 3 hour flight. In fact I found Dragonair better than Cathay on this route which I fly much, and the Purser did come to greet me as a Sapphire member: they rarely do so this days especially with Cathay.

Hanoi to Hong Kong with Dragonair. The flight eventually departed 3 hours late, meaning we missed our connection to Sydney. Arrival time was around 0110, and the transfer desk in Hong Kong was a complete shambles, and we finally got our hotel voucher more than an hour later, for a hotel 30 minutes away. The queue for immigration was horrendous and we could see we would be very unlikely to get to the hotel before 3am. Since our rearranged flight was due to leave at 0910, we decided to stay in the Plaza Premium lounge, airside. All this could have been avoided if Dragonair had been proactive in arranging accommodation in advance of our late arrival in Hong Kong. They had enough time. The aircraft, flight and meal were reasonable, though cabin service commenced very late in the flight. I read that Dragonair has one of the worst reputations for time keeping. This may not be entirely it's fault, however lack of organisation was very apparent, making this one of my worst flying experience in over 50 years. Won't fly Dragonair again.

✅ Verified Review | Dragonair flight KA 854 from Hong Kong to Wuhan was slightly delayed. A refurbished A320-200 registration B-HSP aircraft with new smart bin and seat. An apology was made by the Captain once on board. It was a full flight. The crew were very attentive and helpful. Inflight meals were served and we were given a choice of chicken or fish. As for beverages, only coffee, tea and mineral water were available. I would suggest that a variety of juices are served too. A big thank you to the crew for their professionalism.

Flew from Hong Kong to Shanghai, the first time I have flown with Dragonair in over 13 years. It was a good airline then and it remains good today. The outbound portion of the flight was delayed by over an hour, which was beyond the control of the airline. Service and the inflight meal were good. The IFE on board didn't have the latest equipment, but still had a good selection that was more than enough for a two-hour, 20-minute flight (which had to be expedited because of the delay). The return portion was delayed by half an hour, which is practically on time for Shanghai standards. This flight was no more than half-full and I got two seats all to myself. Again, service and amenities were good.

Easy check in at the airport with Dragonair for flight from Hong Kong to Phuket, staff efficient and friendly. Aircraft was on stand well before boarding time but boarding was delayed for unexplained reason and subsequently plane pushed back over 30 minutes late. We were then in a queue of several aircraft waiting to depart and we took off almost one hour late. Cabin service was good, considering the short flight time, and the meal on offer was acceptable. Seat was shell type recliner which had little or no lumbar support but OK for short flight. Although bags had priority stickers attached they still took a long time to arrive on the carousel. Would use Dragonair again despite the minor problems.

Clark, Philippines to Hong Kong. Dragonair website is identical to Cathay Pacific and is user friendly. Booking is a breeze. Their online check-in and bag-drop counter at the airport are convenient. Inflight entertainment (Studio KA) is great with huge collections. I believe they just offer an all economy seats for their CRK-HKG flights however since there are business seats allotted due to the aircraft configuration, they allow other passengers to be seated in business cabin. I'm happy that my seats were always upgraded! Snack is so-so. Just a small pack of cookies, chocolate bar and water for short haul flights. One thing, the cabin crews should use English as a means of communication to customers.

We booked this Dragonair ticket through S7 airlines from Irkutsk, and flew from Beijing to Hong Kong. Cabin crew were friendly and the food was of a good standard. Nothing too special on this flight - good entertainment on the PTV after many flights on S7 without any. The seat was of good width, however the legroom was a bit cramped and the seat a bit short - ie. it goes up to my shoulders (however the head rest could be adjusted up and down). Overall we had a good experience. I recommend this airline and will fly Dragonair again.

Due to the unexpected heavy storm, Jeju airport was closed and the flight my father was supposed to transfer via Hong Kong was rescheduled to a day later. He only had a hand luggage (checked-in luggage from Singapore couldn't be retreived) and Hong Kong was experiencing the cold wave as well. As he had just recovered from a surgery done 3 weeks ago, we were quite worried about his health. Via text messages, we asked him to approach the counter at the airport for assistance. A while later, he told us he was travelling to a hotel to stay for a night and all expenses were covered by the airline! Dragonair had provided a night's stay at aRoyal Garden hotel inclusive of meals. They also reimbursed the taxi he took from the airport to the hotel. The stranded passengers were given preprinted chits to be presented at the hotel so check-in was smooth. During the whole duration, my father was being updated about the flight status via text messages. The next day, the hotel arranged transportation for the passengers to return to the airport. In all, the staff and service was excellent and I must say that the airline is well-prepared to handle situations like this. Thank you Dragonair, for taking care of my father and the stranded passengers!

Shanghai to Jakarta via Hong Kong with Dragonair, and an outstanding crew. They have 2 choices of food, but when they came to me its only 1 choice left and I didnt like it, so they offers me breads, salad and a choice of noodles. They handle their client very well and I love it. The minus is some aircraft still don't have inflight entertainment.

Siem Reap to Hong Kong on Dragonair was fantastic. Although this is a single-class aircraft we were treated like business class. A warm meal was served timely and in a most friendly manner. I must say this is airline will be high on my list when travelling in the region again.