Dragonair

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 174 reviews
7/10
4 star Skytrax Rating
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1/10

Dragonair customer review

(Singapore)

HKG-TPE both ways. Not a nice experience travelling with Dragonair. There was a passenger (an old lady) sitting beside me who had made an on-line request for a vegetarian food. However the flight attendants had missed her out. No apology was given to the lady but a rude flight attendant said: "Are you sure you have made a special request online?". The food is OK for both ways. Will still consider Dragonair if I do not have a tight schedule connecting other flights at HKIA but Dragonair will be definitely not my first choice.
Seat TypeEconomy Class
Value For Money 12345
no
1/10

Dragonair customer review

(Thailand)

Phuket to Hong Kong. Astonishing experience with this airline my business trip ended a couple of days early but there were no business seats available wanting to get home quickly I downgraded myself to economy but asked if I could still go to the business lounge to wait for the flight. I was rather rudely informed that would not be possible. This rather thoughtless act on Dragonair's part means I will now avoid them at all costs in the future.
Seat TypeBusiness Class
Value For Money 12345
no
9/10

Dragonair customer review

(United Kingdom)

HKG-PEK in Y class. A good experience all round. A newish A330 with seat-back TVs economy class 75% full and I felt the space was quite tight with someone sitting in the adjacent seat. Meal was delicious as was Haagen Dasz ice cream handed out. There was in-seat power too which is rare in economy! Dragonair felt like a full-service airline whereas Air China on this route always felt dated and slightly unsafe!
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Dragonair customer review

(Canada)

HKG-PEK A330. The crew was experienced and did their utmost best to satisfy a customer since the flight was half empty the FA offered me a second meal and ice cream which was delicious for Economy food. PTV not AVOD but Dragonair have good movie choices on the flight. The seat was comfortable with adjustable headrest.
Seat TypeEconomy Class
Value For Money 12345
yes