Dragonair

Hong Kong-Xiamen. The plane left on schedule. Aeroplane interior was spotless serviced by a very charming and attentive cabin crew.

Shanghai to Hong Kong A330 was OK to HKG. On the way back A320 was so small. I thought the space between two seats were not big enough. Food and wine were great. No IFE on A320. FA's were friendly.

Horrible check in service at Phnom Penh. The counter representative couldn't get their stories straight and lied to me multiple times trying to make me pay for my flight a second time. I think they are trying to run some type of scam. They had the nerve to ask me to pay for the flight in cash as this was their new company policy and that even though I paid via a credit card through a travel agency they said that they don't accept credit cards from the USA in Phnom Penh. Only when I threaten to call the police and report a scam did they grant me this one-time exception to their 'new' policy.

Hong Kong-Shanghai seats were just like premium economy. Crew excellent and very attentive. They didn't get my vegetarian meal request but still managed to serve me well.

HKG-PEK-HKG Business. To Beijing flight seat is 11A. Can't understand why no AVOD implemented on A330. Still have some great movies. Unacceptable that we still have to review Kai Tak time as we have take bus from Gate 522. Returning seat 16K.Better meals than first flight.

HKG-Hanoi economy. Delayed flight (as is normal) by about 30 minutes and rather chaotic boarding as economy all told to line up separately- to get onto the same bus as premium. Onboard crew do dinner drinks etc in a short time. Flight menu also given in French English and Chinese before trolley reaches you.

HKG-HGH on a A321. Another good experience. Flight left on time and arrived a few minutes early. Cabin clean and crew helpful and efficient. Pilot gave updates on weather and other information. The only downside was the slightly cramped seat pitch and had the window seat which made it feel worse.

HKG-TPE - Evening flight on A320 out of satellite terminal. Very easy taking the bus from the main terminal. Flight nearly full. Original equipment (when flight was booked) was A330 though my aisle seat request was honored precisely. Very short route for Dragonair though service was very good. Attendants served dinner efficiently and offered coffee and tea service. Food very good cookies also served and orange juice. Seats were standard economy. No IFE system but flight very short and by the time dinner was over we were desceding to TPE. TPE-HKG A330 from terminal 2. Early morning flight. Boarding efficient and easy. Flight only 1/2 full. Flight attendants were excellent and attentives. Breakfast was egg/omelet with noodles orange juice and pineapple cake. Large selection of English and Chinese newspapers offered at jetway entry. Baggage delivery at HKG seemed to take longer than usual.

Hong Kong to Shanghai Pudong. A330-300 overbooked Y with many upgrades given to pax with status mainly seated in the 2nd section of business. Seats weren't special the normal regional business one would expect had a footrest and 135 degree recline but without a PTV. Service and food was awesome despite the amount of pax and short flight. I find catering on Dragonair better than Cathay Pacific - almost seems as though Cathay doesn't really care about what they are serving. The senior purser and her crew were very friendly and attentive to pax. Although Dragonair seats are ill-equipped a PTV is not necessary on regional flights where the airborne time is just barely enough for meal service.

Hong Kong - Guangzhou. Check in for the early morning flight was very busy at the airport. As I have a connecting flight that night on Air France I asked the ground staff whether bags could be checked through to the next flight as one can the other way round. She made a lot of different calls but the answer was still no. The flight departed from the remote terminal (which seems to be a Dragonair exclusive terminal) which is a bus ride away. Take at least a good 15 minutes to get to the gate. Nothing could go wrong on a 30 minutes ride in the air. Upon arrival checked with the Dragonair ground staff in Guangzhou and he was apologetic about my bag not being checked through and asked if I could lock my bag and he would keep it for me which I could claim it back that night from their office in the hotel opposite to the terminal. Wonderful service and their office does remain open as promised that evening.