| About a week ago I decided to book a one-way flight with Delta out of Bismark to Minneapolis. Unfortunately, they were one of two airlines flying from there. Everything was going well and I purchased my ticket with a "24 Hour Refund Guarantee." What is very misleading about this is that the airline does not specify which 24 hours these are. You can only get a refund within 24 hours of purchasing the ticket, not before the flight takes place. So with this assumption that the flight could be canceled and refunded as long as there was a 24 hour in advance notice, I booked the ticket. Unfortunately for me, issues arose I can no longer take this flight. I tried to cancel the flight online, which I did, trying to get my refund, which I didn't. I then tried to call and get my refund, only to be informed that there is a $200 fee for canceling my flight, and I would only get back what the ticket was worth minus that, a whopping $18 (which can only be used towards another flight). This is at two-plus months away from the flight, there is plenty of time for them to find a replacement for my seat. After sitting on hold for thirty minutes waiting for a representative, I was once again told there would be no refund, so I asked them to reinstate my ticket. There was no way I was going to allow this company to get double the profit off of my seat, I'd rather it stay empty. I then asked them if the ticket could be transferred to another person, so I could get someone to purchase the ticket from me. The answer is no. Not only that, but the representative on the phone sounded just as frustrated as I was. Lesson learned: I have to click two or three different links to learn what exactly what a "24 Hour Refund Guarantee" is. On top of that, I should know not to trust what a big company shows at face value. Even if for some odd reason I would get the chance to take this flight, I wouldn't. I will never fly with Delta if I can avoid it. I wish I would have done my research in advance, or I would have seen all the bad reviews they had.