Delta Air Lines

❎ Not Verified | Atlanta to Orlando. First and last time flying Delta Air Lines. Would not recommend this airline to any person. Terrible customer service when they delayed our flight three times and ended up canceling. We were also told that there would be no flights to our destination in the next two days due to it being already full from earlier cancellations. Not to mention, the hotels nearby were already filled with reservation and they provided the least possible amount of customer service in a very rude along with unprofessional manner. Our former flight before our connecting flight was also a disaster to say the least. Never have I ever landed at the destination only to wait an hour just to get off the plane. Why? This was all due to Delta's poor planning of available gates for incoming planes. When we did get to the gate, we had to wait for their crew to actually do their job for once for us to actually enter the airport. That was an additionally ten minute delay. Absolutely terrible communication between their workers. Delta, get your act together and actually prioritize your customers.

✅ Trip Verified | We’ve always had a good experience with Delta. We never have experienced big delays, the flight attendants are friendly and helpful, the reservations people are very helpful, and the seats are usually very comfortable. The entertainment is very good, the food is okay, and the legroom is usually pretty good. On this flight we got upgraded to Delta Comfort, I usually fly economy. Our flight from Seattle to Beijing was smooth, and comfortable. I highly recommend Delta Comfort, the extra legroom and recline really does make a great difference. Delta does do its best to satisfy customers, and those who gave Delta a bad review, I have to say that everyone had bad experiences, but in order to judge a airline, you have to have at least flown them 3 times in recent years (0-2 years ago).

✅ Trip Verified | New York to San Diego. I am really scared of flying and every trip is very horrifying for me. My friend and I took a Delta flight 440 from JFK to San Diego on November 29, our flight attendants were really amazing and on point. They were very friendly and polite. Definitely made our flight as enjoyable as possible. Thank you gentlemen and thank you Delta for such great experience. Also movie and entertainment selection was amazing. WiFi on board for free was a huge plus as well.

✅ Trip Verified | My husband and I took a trip to celebrate our 36 year anniversary flying from Atlanta to Jacksonville and I tell you from the time we got on the plane to the time we left, I was pleased. Every one of the crew staff did an excellent job. The pilot landed the plane smoothly. My husband and I will be flying Delta from now on.

✅ Trip Verified | London to Santo Domingo via New York. I want to thank staff of Delta Air Lines. Mandy at London Heathrow on 16th November helped me very well with a request for an Esta and checked me in for my next flight to Atlanta. She was very kind and taking care of me because I was really in panic - thank you very much. Delta Air Lines were really kind and the food and drinks were good.

✅ Trip Verified | Atlanta to Jacksonville. This airline does not work with moving your flights forward without an additional fee. However, Delta has no problem disrespecting your travel arrangements and pushing your flight back. For someone who will be traveling frequently for work, this is not who I want to deal with on a regular basis. I will take every opportunity possible to convince others to avoid this airline.

✅ Trip Verified | This was a family holiday to Disney. Myself and my wife, our son, his wife and three grand children aged 5, 4 and 2. Delta changed the flight schedule five times after the original booking including one with a suggested connection arrival time into Detroit after the flight to Amsterdam had actually left! I have never know so many changes to occur on what appeared to be a frequent basis! My issue however is with seat allocation and the way that Delta change it! On the flight from Orlando to Atlanta (A321) we had selected two rows of three seats one behind the other (the infant was not allocated a seat). Delta split this into 2x2 and 2x1 seats with the four and five year olds being allocated seats on their own. Madness! On the next flight from Atlanta to Amsterdam (A330) we had reserved a block of 4 seats in the central aisle of row 37 with two seats behind in row 38. Delta then changed this to the four in row 37 and two in row 31 so that (in their words) "we could all be together"! Again the family were split up for no apparent reason! Do Delta have a vendetta against families sitting together? The food on this leg was also the worst that I have ever encountered on an international flight. Tasteless and inedible. It seemed to comprise random bits thrown together. The flights were cheap but so was everything else!

✅ Trip Verified | Flew New York JFK to Fort Lauderdale. This is my 5th or 6th flight with Delta Air Lines and every single flight has been delayed due to a problem with the aircraft. I always want to give them another chance and it is always poor. Maybe if they were on time to their job then I would be able to fly on time. JetBlue is the only airline I will be flying with for now on. Save yourself the money and headache and never fly with Delta.

✅ Trip Verified | On December 29th 2016 I flew Delta business Class from Seattle to Seoul Incheon. The whole flight I was thirsty and hungry. The food that was served was so terrible. Half way into the flight I asked for a snack. It took over 45 minutes for me to get my snack, the staff was nowhere to be seen. The seat is very uncomfortable. Delta uses leather seats, and when you sit or lay a long time on leather it is very uncomfortable.

✅ Trip Verified | Vancouver to San Francisco via Seattle. Worst airline ever. My transfer flight was delayed for the third time in a row with a last minute notice. 45 minutes lay over, turned to a 3 hours waiting. No customer service whatsoever. Will never use Delta Airlines again and not recommend to friends and family.