Lugano to Biarritz via Geneva with Eithad Regional (operated by Darwin Airline). Cabin Crew very nice, check in and security check in Lugano and Biarritz very fast and without problems. But the route, never again - it is more comfortable by TGV, even if a 15 hour trip. In Geneva for 30 minutes and obliged to leave the aircraft, wait for hand baggage, brought with the bus at GVA airport, run through the airport, found an immense queue to pass again the security check (I was ashamed to run to the front of the queue) and arrived to go back on the bus to return to the same aircraft, same crew. Tried during the previous to find out how to avoid the same crazy run on the flight back to Lugano, without answers. Last Monday, (arrived 3 hours before departure) in Biarritz with no possibility to have the boarding pass from GVA to Lugano, but confirmation by check in staff that we could stay on the aircraft and receive the boarding pass from security crew. However, in GVA obliged to leave the aircraft, to run the same crazy way, but with the new difficulty to pass the security check without boarding pass, whilst our names were called as “last call to the gate”. Arrived to the gate, with a whole bus waiting, the employee gave us the boarding cards and asked us “but why did you not remain on the aircraft?” After 12 days we are always waiting an answer from Eithad Regional.
Couple Leisure |
Economy Class |
LUG to BIQ via GVA |
September 2016 |
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