CSA Czech Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 228 reviews
5/10
3 star Skytrax Rating
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9/10

CSA Czech Airlines customer review

(Slovakia)

Prague to Madrid return both flights on the A320. The CSA Airbus fleet is quite modern with good seats adjustable headrests and decent legroom. Nothing out of the usual but a good experience for flights within Europe. Even though the outbound flight was completely full check-in at PRG was quick as was the check-in at MAD T4 on the return with only a minute of waiting time. Both flights were on time with fast baggage retrieval in Prague (15 mins from plane to airport exit). A cold snack - sandwich or tortilla - was served in Economy with multiple drink options. Both crews were friendly and professional offering water throughout the flight. There's no individual IFE but scattered LCD screens show the flight details throughout the journey. All in all it borders on the impossible to get to the advertised promotional fares but CSA still provides a good value.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

CSA Czech Airlines customer review

(United States)

Quiet aircraft even if some are ageing. My wife's first ever flight TLV-PRG and she got airsick. FA's moved someone so she could get an entire row for herself to lie down on. Free alcohol throughout. I only wish they would expand to West USA.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

CSA Czech Airlines customer review

(United States)

PRG-MXP return. They have efficient clean and quiet planes. Customer service on board is next to none and they still offer food in most parts. I transfer my US flights via PRG - much easier than CDG or AMS. One thing that I would criticize the airline for is the lack of routes. When I asked the staff they were perplexed about it as well. Crew/planes/airport - great.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

CSA Czech Airlines customer review

(France)

CDG to BTS return on a B737-500. Both flights on time the plane was clean and comfortable. Load factor was about 50% outbound and 80% inbound which made the trip even better. Crew were friendly and professional.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

CSA Czech Airlines customer review

(Poland)

Moscow-Prague-Warsaw. From Moscow brand new clean A319 on time departure. Good legroom. Enthusiastic professional cabin crew. All announcements made in English Czech and Russian. Airshow on overhead screens. Tasty hot meal full bar service. Duty Free later. To Warsaw old B737-500 flight only 50 mins. Salty crackers as a snack full bar service. Nice friendly cabin crew. Highly recommended as service better than most of the carriers.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

CSA Czech Airlines customer review

(Netherlands)

Amsterdam to Sofia via Prague return. Amsterdam-Prague return flights were with comfortable and new A320s equipped with overhead monitors featuring a flight map and a useful transfer video for Prague airport. The Prague- Sofia return flights were on older 737-500s which were nevertheless clean and comfortable enough. Legroom on all planes was good staff was polite and helpful. Food was delicious. Definitely a good value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
na

CSA Czech Airlines customer review

(United States)

We arrived at CDG with 2 hrs to spare to find a huge line waiting to be checked-in. With 150 people waiting in line to get on the plane there were only 4 attendants checking people in at a very slow pace. After 1.5hrs waiting to be checked-in we dropped our bags and boarded the plane which was delayed 20min. We discovered our seats were not together so we had to play musical chairs. Our flight left 45min later than scheduled it was blamed on the plane arriving later than anticipated. Upon arrival to PRG we found that one of our bags had been lost. Being the last flight of the evening we were left without a bag for the remaining 10 days of our trip.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

CSA Czech Airlines customer review

(Gibraltar)

Prague-Frankfurt return. To Frankfurt new and comfortable A319. Service and seats very good. Plenty of information provided during flight. Frankfurt to PRG comfortable A320 and service and seats great.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

CSA Czech Airlines customer review

(Greece)

Flying from Kosice-Prague-Athens. The airplane from Kosice-Prague was a very small ATR42 but very new with leather seats and very clean. service very good for 1.15 hr flight and staff very friendly. Flight from Prague-Athens was crowded. The plane was excellent A320 new with flight information during the whole flight. Very different from the Boeing 737-500 4 months ago on the same route with the same airline. The service to Athens was poor and the staff just okay.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

CSA Czech Airlines customer review

(Australia)

Madrid to Prague. Reasonably good service in Madrid Airport flight was half empty 737-500 great leg room and breakfast and drinks. Very friendly cabin crew and good information from the captain.
Seat TypeEconomy Class
Value For Money 12345
yes