CSA Czech Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 228 reviews
5/10
3 star Skytrax Rating
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10/10

CSA Czech Airlines customer review

(Czech Republic)

Flying CSA several times a year to various destinations. Friendly and professional cabin crew. Good meals on longer flights (may not be to everyone's taste but it's real food rather than tasteless synthetic stuff) snacks only on short ones. Good choice of free beverages in economy class including tomato juice wine and beer. Many code-sharing flights including non-Skyteam airlines sometimes offering a lower price than the actual flight operator.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

CSA Czech Airlines customer review

(Denmark)

Copenhagen to Prague return. Both on time same kind of aircraft good seating for economy. CSA makes fuss about serving free meals we flew early at 7 o'clock and expected something. Tea coffee and a tiny piece of cake was the meal. On the return at 17.00 hours we received a packet of crackers and nothing else.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

CSA Czech Airlines customer review

MAD-PRG PRG-KSC. MAD-PRG: A320. Boarding was adequate. Boarding was on time. The aircraft was clean seats comfortable and inflight programme was only moving map and some SkyTeam trailers. Cabin crew was nice. Prague to Kosice on ATR42. Plane was clean but no onboard meal such as on MAD-PRG - it was crackers and hot or cold drinks.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

CSA Czech Airlines customer review

(Netherlands)

AMS-PRG return. Another very pleasant intra-European hop on this airline. Nice and comfortable planes (good seat pitch!) very small snack but sufficient drink round early arrival on both ways.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

CSA Czech Airlines customer review

(Thailand)

Bangkok-Prague-Bangkok return (BKK-AUH operated by Etihad codeshare). Surpassed my expectations and agree with many reviews below. Flights on time a late night (midnight) flight to the Middle east. Business Class 80% full and Economy around the same. Flight very comfortable in new clean aircraft with pleasant interiors. No amenity kit but pillows and covers for all passengers. Cabin crew young and mainly females. Food was terrific many drink rounds with water and orange juice and free alcohol cabin crew presence frequent. Overhead LCDs showing map. The flight back was the same slight delay waiting for connecting Business class passenger but we landed on time. Return flight at 2am so the same sleep after food and landing in Prague in the morning. Bathroom amenities excellent for Economy class.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

CSA Czech Airlines customer review

(Israel)

Tel Aviv-Prague-Tel Aviv. On the first flight I asked for a pillow and experienced quite a rude answer from the air-hostess after she had forgotten about it and I reminded her politely. Food was cold bread hard and no entertainment offered on a 4 hours journey. On the return waited in line at check-in over an hour - rude air-hostesses and same thing with food being cold and bread hard and no entertainment at all.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

CSA Czech Airlines customer review

(United States)

MAD-PRG on A319 plane. Everything from check-in to arrival was great. Staff at check-in counter accommodated my friend and I with emergency exit seats. Plane was clean and comfortable. Onboard flight attendants were pleasant providing courteous and professional service. Sufficient drink runs were made and call requests responded to swiftly. A drawback was that no catering was offered not even a purchase option for a near 3 hour journey.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

CSA Czech Airlines customer review

(Germany)

MAD-PRG-TXL return. Modern aircraft on PRG-MAD legs (A320) and reasonably new ATR42 on PRG-TXL. Plenty of legroom even in economy professional and friendly crews catering nothing outstanding however plenty of drinks to choose from including wine. Using PRG as a transfer airport is more than a pleasant experience: the airport is not too big and ok makes even very tight connections of 15 minutes or less sometimes. However if you loose your connecting flight they will provide food or a hotel for the day. Prices are fair even on a short notice you might get good deals.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

CSA Czech Airlines customer review

(United States)

MXP-PRG A320 Business Class. The problem both times I flew them from Milan were check-in staff - not CSA staff. Both times only one line open for economy passengers no business class until just before close time. Staff at business class counter extremely unfriendly. This time refused to check in my luggage all the way to JFK. No reason for it no explanation. My luggage never arrived.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

CSA Czech Airlines customer review

(Thailand)

Abu Dhabi to Prague. Since its a new flight the plane was half empty. Flight with a narrow body A319 crisp clean plane with nice new 2-2 seats. The flight was smooth crew courteous without being too invasive. Food delicious and plenty of drink rounds with water and juice. Seat pitch and legroom generous and flying with a smaller airline gave the flight a sense of privacy and not being in a plane crammed like a market place.
Seat TypeEconomy Class
Value For Money 12345
yes