Corendon Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 38 reviews
4/10
No Skytrax Rating
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1/10

"Totally unreliable company"

(Belgium)

Trip Verified | Avoid at all costs. This company takes your money then cancels your flights one leg at a time. Do not book with Corendon Airlines. Our flight in November has just been cancelled after cancellations of our flights in May. Totally unreliable company
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLas Palmas to Brussels
Date FlownMay 2022
Ground Service 12345
Value For Money 12345
no



12th September 2022 : Corendon Airlines response

Good afternoon, Corendon Airlines makes every effort to ensure that all flights take place on schedule. However, for organizational reasons, e.g. at the airport, there are currently changes over which we have little or no influence. If you have any refund request please contact us via Twitter or Facebook (DM), stating your pnr number. Many thanks in advance

1/10

"urge everyone to avoid Corendon"

(United Kingdom)

Trip Verified | Terrible airline for blanket cancellations across all UK airports for months of Sept and Oct. No apology and no offer of automatic and speedy refund. An open ticket is offered to be used within 7 days of original flight - which is impossible when all flights have been cancelled by this airline. I urge everyone to avoid Corendon and book with a better airline who have an app that works, respond to messages and actually answer their phones.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteGatwick to Dalaman
Date FlownJune 2022
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning, since we have already contact via direct messenger, we will provide you with all further information there and will complete your request as quickly as possible. We wish you a pleasant day

1/10

"Do not, you've been warned"

(Switzerland)

Trip Verified | Bad service and rip-off. First please note, that when flying Corendon everything thinkable will be charged surplus. Not doing online self check-in will cost an extra 10EUR p.p. Any additional luggage, other than Cabin-luggage, is charged surplus (1X20kg = 60EUR). A coffee, inflight, would have cost me 3 EUR surplus. Further, the "flight-information" was not understandable - but at least deafening. Conclusion: Do not, you've been warned.
AircraftBoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteHeraklion to Crete
Date FlownAugust 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning, we would like to point out that a fee of 10 euros will only be charged at the airport if no online check-in was made with the ECO tariff ticket. All of the information on this is passed on to our passengers by email when they make their booking, when they select the right ticket tariff and shortly before departure. Please find out more about the different ticket tariffs at https://www.corendonairlines.com/branded-fares Baggage allowance depends on the ticket tariffs to be booked. They are between only max. 8 kg hand luggage ECO, 23 kg free luggage plus max. 8 kg hand luggage FLEX or 32 kg free luggage plus max. 8 kg hand luggage PREMIUM. Please dont hesitate to contact us via Facebook or Twitter (DM) for further information. With kind regards

2/10

"crew more interested in standing around chatting"

(United Kingdom)

Trip Verified | Old, cramped and dirty aircraft (OM-FEX), parts of the inner cablin lining detached. Lack of on-line check in meant we had to suffer the painfully slow check in at the airport The chaotic boarding delayed our departure, crew more interested in standing around chatting than getting passengers to their seats. In-flight service continued the slow theme, didn't get to us in row 18 until 2 and a half hours into a 4 hour flight. No card machines which meant the crew having to do manual currency conversions, it does without saying they lacked change too. Crew didn't seem to know what they had to sell of where it was in the trolley, every request seemed to require searching every drawer or having a conference with colleagues. Clearly drunk passengers allowed to board and then fall asleep across 3 seats with their feet in the aisle, kids fighting and climbing over the back of seats, throwing water at each other, banging the windows - not a word from the crew. Not a flight I would like to experience again.
AircraftBoeing 737-800
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDalaman to Newcastle
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning and Thank you for your feedback, which we take very seriously. We have forwarded your information to our responsible department. With best regards

1/10

"Never again!"

(Germany)

Trip Verified | Never again! We had a vacation in Kemer and booked the back-flight from Corendon Airlines based on a very comfortable departure time of 2:50 p.m. On the 1st day of our vacation we were informed that departure time has been changed to 9:30 a.m. Meaning we are to lose half a day at the sea and must leave the hotel at ca. 5:00 a.m. instead of a much more comfortable 10:00 a.m. Departure day - we arrived at Antalya airport at 6:30 a.m. and were informed at the check-in desk that flight is delayed to 1:00 p.m. Could not they inform us a bit earlier? We had to wait at the airport for 5 hours and no compensation - no lounge, nothing... Our 6yo daughter was exhausted from waiting so long. The airplane was very old and dirty, the food and drinks are only paid for, even no free water. The seat of my wife was with a broken armrest. The entertainment media system was deactivated.
AircraftA330-200
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAntalya to Frankfurt
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning, we would like to further investigate the issue and assist you. Please fill in our complaint form at https://www.corendonairlines.com/contact/after-your-flight and send it to us. Our relevant department will get back to you as soon as possible. With best Regards

1/10

"highly recommended not to use"

(Belgium)

Trip Verified | Never use this airline. The flight programmed at 3 pm was postponed twice without information to finally be canceled. They send you to a hotel with, no rooms available, without any information when a flight would be available. I had to work and travel the day after. I lost everything This airline is the highly recommended not to use, never, even if price is very low.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteHeraklion to Dusseldorf
Date FlownJuly 2022
Ground Service 12345
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning, we would like to further investigate the issue and assist you. Please fill in our complaint form at https://www.corendonairlines.com/contact/after-your-flight and send it to us. Our relevant department will get back to you as soon as possible. With kind Regards

1/10

"ticket includes pet in the cabin"

(United Kingdom)

Trip Verified | The worst airline that I ever met. They sold me ticket includes pet in the cabin. Although I checked several times before flight, the airport didn't accept us. They didn't solve our problem. Even if they didn't refund my money back. They are far away from professionality I cancelled my whole program. I have waited more than 5 hours at airport without flying.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteGatwick to Bodrum
Date FlownJuly 2022
Ground Service 12345
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning, please feel free to contact us via facebook or twitter (DM) stating your request and your pnr number, so that we can check your request. Many thanks in advance

1/10

"Zero communication from Corendon"

(United Kingdom)

Trip Verified | I booked my holiday through Travel Republic to travel on 21st July at 19.40 with Corendon Airlines. The flight was cancelled. Zero communication from Corendon or Travel Republic. Check in desk were clueless and fobbed us off to Jet2. No notifications on airport screens, as if the flight 'didn't exist'. Only after phoning Corendon was I informed the flight was cancelled. Hotel stay in Manchester airport and 2 x Jet2 flights for 22/7 at 16.30, all out of my pocket. First and last time booking with Travel Republic and apparently never flying with Corendon Airlines. Furious. Wanted to give a zero review but not allowed. My holiday ruined? Deserves a zero.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteManchester to Rhodes
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no



23rd August 2022 : Corendon Airlines response

Good morning, please contact us via facebook or twitter message directly if you request refund of canceled flight. We will check your request as soon as possible. Thanks in advance

8/10

"level of service is very good"

(Turkey)

Trip Verified | I flew the route Antalya to Frankfurt and was surprised by the good service by the Cabin crew and attention to details. Their level of service is very good but I hope they improve on their inflight meals and presentation. Other than that competent pilots and clean planes.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAntalya to Frankfurt
Date FlownJune 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"would use this airline in the future again"

(United States)

Trip Verified | Very nice guys. Much better than my other flights. Staff in the plane were friendly and helpful. Price is reasonable. I would use this airline in the future again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAntalya to Frankfurt
Date FlownApril 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
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