Copa Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 346 reviews
4/10
3 star Skytrax Rating
Filter Reviews by :
Show
9/10

Copa Airlines customer review

(Canada)

YYZ-PTY-SCL. Smaller and older 737 from YYZ to PTY. Bigger and newer to SCL. But it changes depending on the season. Surprisingly everything ok. All flights on time. The newer planes very comfortable. Inflight services good. Food not great but ok. Connection in PTY pretty smooth. Very good value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Copa Airlines customer review

(Brazil)

MAO-MGA-SJO-SDQ-PTY-MAO. Still find their fares very affordable and fair service is good mix of nice cabin crew and boring ones but that you find on every single airlines! the inflight service is a little bit poorer. And such a great plane the Embraer!
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Copa Airlines customer review

(Nicaragua)

MGA-IAD return via PTY. All flights on time and friendly crew onboard. Flights to and from DC were operated with the new 737-800 Sky Interior which was nice and made you forget that you were on a plane. Surprisingly good food and no problems with baggage.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Copa Airlines customer review

(United States)

BOG to MGA through PTY. Due to bad weather flight departed late from BOG. Only 5-10 min transfer time in Panama before the connecting flight to MGA. Immediately after landing my name was called picked up at the gate and informed by ground staff at which gate my connecting flight would depart. Connecting flight waited for me and departed immediately. Most surprising Copa and PTY managed to get my luggage on the plane to MGA (in less than 10 minutes!). Never seen anything like that.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Copa Airlines customer review

(United States)

CLO-PTY. Short 1 hr flight. Comfortable Embraer jet with very good leg room. Flight departed on time and during the one hour flight breakfast was offered along with a drink service. Professional crew flight attendants spoke English will definitely try to fly them again. PTY is a decent airport. Immigration took less than 2 mins.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Copa Airlines customer review

(United States)

LAX-PTY. The crew were kind and smiling everything is free including liquors. The breakfast is very good and punctuality excellent. Very good attention to detail.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Copa Airlines customer review

(United States)

LAX-GUA. The flight experience from check-in at LAX to arrival in GUA went smoothly. Flight attendants were good along with the food. On time and overall a great flight.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Copa Airlines customer review

(United States)

GUA-SJO. I was very dissatisfied when COPA changed the time of the flight and I was not notified. That being said the service was good. I had two breakfasts (one between GUA-PTY and one between PTY-SJO). Loved the ERJ 190 very comfortable and the service was good for two short flights.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

Copa Airlines customer review

(United States)

Washington-Cali-Washington. Very good for the price I paid. The flight was punctual and the food was actually good.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Copa Airlines customer review

(Brazil)

Rio to Toronto. It was very good value for money. Planes are clean and brand new cabin crew impressively attentive the food was ok. I chose Copa because of the low price compared to Air Canada. But now I know I can choose again for the quality and punctuality too.
Seat TypeEconomy Class
Value For Money 12345
yes