Condor Airlines

Vancouver Canada to Frankfurt. Hour and a half delay and the explanation was that some toilets weren't working and they couldn't fix it. I barely made my connecting flight from Frankfurt to Dubai and my luggage didn't make it I had to wait 2 days for it to be sent to Dubai. I was flying comfort class so I didn't have to join the big queues but staff at the check in counters were not friendly at all. I would not fly Condor again.

Frankfurt to San Juan Puerto Rico on a 767-300 and 9.5 hours flight. Boarding in Frankfurt is at horrible C1-C4 gates or ghetto gates of FRA Airport. Condor's computer system seems to be old and out of date since it takes a long time to add passport information. Flight was wonderful and service excellent. Flight Crew works hard and food was very good and tasty. By far better than US Carriers. Condor has a quality product and tough carry-on policy. It is the same no nonsense approach as British Airways on carry-on and it works. Seats are a little cramped in regular economy but recline very good. For the price of $350 from FRA to SJU it is above expectations.

We took Condor to Frankfurt. First of all the plane was 2.5 hours late taking off from Calgary and we missed our connection from Frankfurt. Staff not helpful at all they were sending us all over Frankfurt airport - which is another disaster. If you can help it never fly through it! Plane was at least 25 years old with very narrow seating common TV monitors bad food and bad service. Return flight was just as bad.

We flew from BWI to Rome via Frankfurt on August 6-7 2012. After reading reviews about Frankfurt I was worried but Condor did a great job diverting us to a bus so we could travel directly to passport control and our new gate. The layover was 1 hour and 5 minutes and the transfer took only 15 minutes. Fortunately both legs departed and arrived on schedule. The plane itself was fine. The crew was efficient and came by frequently. The only complaint is minor - the seats seem very close together in economy class. Also the TVs were in the centre aisle so it wasn't a great view for those of us on the sides. However I would recommend Condor because we didn't have any problems with the flights or the Frankfurt connection and the price was better than other airlines.

I just returned on DE 4067 from FAI to FRA and have nothing to complain about. Our flight from FRA to FAI in July was on time no checking of carry-ons at the gate easy boarding and overall a wonderful flight. The cabin crew were very nice professional and helpful. I am 1.95 m (6'3") and book Premium Economy to have more room - and it is worth the money. Sure the food is typical airline fair but it's edible. Our return today from Fairbanks was on time and fast.

Halifax to Frankfurt return. Late leaving Halifax by 2 hours but the worse thing was that Condor had us on the plane for over an hour with no air conditioning and no information. We missed our connecting flight to Amsterdam. Lucky for me I have Star Alliance gold status so the rebooking with Lufthansa was easy. Return flight was a disaster. Again 2 hours late. We couldn't get checked in through Lufthansa out of Budapest. Frankfurt check-in was an awful experience with long lines and little information. The seats are small and the entertainment system is prehistoric. Condor overbooks its flights so there is a fight to get someone to miss their flight. The passenger waiting areas were crowded and poorly organized. The return flight included two passengers conducting their own personal "rave" on board. No one spoke to them or seemed concerned. While you can save some money flying Condor I question whether the savings are real or even worth the hassle.

We just got back from our trip to Europe flying Condor to Frankfurt. The troubles started at check-in at Calgary Airport when my family of 4 was booked separately. Finally they sorted it out but the flight was 2.5 hours late taking off and we missed our connecting flight in Frankfurt. There Condor staff were very unhelpful told us we are now Lufthansa's problem sending us around the airport. The airplane was at least 25 years old with common TV's very narrow seats bad food and un-caring staff. I would not recommend flying with Condor at all.

We booked a flight from FLL-FRA for 4 passengers and upgraded two of us to Premium Economy. Going over our luggage was perfect but coming back they charged us 100 Euros in Frankfurt. Check in at the gate was unprofessional and the way we were asked to step around the corner and put our carry on luggage on a mere kitchen scale was unprofessional. Would I recommend Condor? With some reservations.

Flying from Hamburg via Frankfurt to Baltimore. Spend a long time checking in was sent back and from between Condor and Lufthansa. Rude behaviour from the Condor employees. Had to stand in several lines and long waiting time in Frankfurt. Waiting rooms very crowded and dirty. Took a long time to register necessary information before boarding card could be issued. Employees seems to be unmotivated and very low skilled. Baggage was lost. Not able to track baggage due to wrong information given from representatives at the airport in Baltimore.

Very poor service. Flight from Halifax to Frankfurt took off 1 hr 40 mins later than scheduled so we missed our connecting flight in Frankfurt We had to go through clearance twice; had to wait in one long line-up to get a new ticket and then again we had to wait in even longer line-up to get a new boarding pass. When I called Condor to reserve XL seats they said no problem and they charged me 15 EUR per seat in each direction. When I got on the plane I realized that they reserved regular seats for me. I was told XL Seats cannot be reserved on long haul flights. Condor is not clear in their communication and they will charge you extra whenever they can.