Condor Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 461 reviews
4/10
3 star Skytrax Rating
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10/10

Condor Airlines customer review

(United States)

I flew with Condor for the first time today from SEA-FRA with a connecting flight onto AMS (via Lufthansa). I only booked my flight 3 weeks prior. My one-way ticket with Condor was less than half of other direct flights to AMS. I had read some less than favorable reviews of Condor so my expectations weren't high but given the cost savings I was willing to be open-minded! I did pay the extra fees to select my husband and my seat online check- in was smooth and there was no hassle with bringing my rolling suitcase and backpack as carry-on luggage. There was a minor delay at departure but the pilot made up the time so no worries. My first impression once getting on-board was that it was a very new plane state-of-the-art entertainment system and comfortable almost "bucket style" seats. Granted they didn't recline very far but hey it's still economy! The flight attendants were polite and friendly (though they did mix up my drink order) the food was pretty good but the beer was warm and tasted terrible! The options for the entertainment system looked good but at €7 and considering I was exhausted I didn't bother using it. Overall this was the easiest and most pleasant longhaul flight I've taken and I will definitely look at Condor for any upcoming travel plans to Europe!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Condor Airlines customer review

(United States)

I read a lot of reviews about Condor and was hesitant about using them for my travel. I was pleasantly surprised when I sat foot on their 767. The aircraft interior was newly renovated very clean. The slimline seats were some of the most comfortable I have sat on. I usually don't like these since they lack padding. 11 hour flight was ok. They served drinks about 5 times more than any US carrier across the Atlantic. There was lunch and snacks at the beginning and the end of the flight. Nothing gourmet but it was tasty and filling. Their inflight entertainment offered a lot of options for 7 EUR but I opted to read a big book instead. All the seats had a big screen TV at the back of the seat. I will use them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Condor Airlines customer review

(Germany)

Condor Boeing 757-300 from Dusseldorf to Jerrez in Spain. Check in was quick but then it got worse. Flight late due to late arrival of aircraft - just 30 minutes so no problem. Boarded plane with bus transfer at the aircraft we waited 15 minutes before the door opened then 1 hour on the plane. Crew said that the bags of the arrival flight were still in the plane due to a lack of staff so after that they would load our bags. But we saw the staff sitting on the tarmac. Inflight we were served a snack a bun with cheese or salami with cream cheese spread but we have a lactose intolerance so no food for us. Our travel agent and the booking was informed of that. Only coffee and water for free the rest you have to buy.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Condor Airlines customer review

(Germany)

End of May Vancouver to Frankfurt. I was not expecting much after reading some of the reviews. After experiencing Condor myself I did not see anything wrong. Nothing unusual at the check-in absolutely no Condor staff checked the carry-on bags for overweight and friendly as supposed to be. There were two meals on board and plenty of non- alcoholic complementary drinks. Every seat had its own entertainment monitor but not much movie selection. Only one thing caught my attention. One passenger had problems finding a space for her carry on. Flight attendant No.1 said that she cannot do much about it and proceeded on what she was doing. Another flight attendant No.2 was caught up in a discussion with the passenger but the problem did not seem to be solved until a while later. I had a sense that the flight attendants were somewhat poorly trained. I had similar experiences on United airlines but here the flight attendants solved the problem quickly without arguing with the passenger.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Condor Airlines customer review

(United Kingdom)

Dec 2013 FRA-CPT. First off its a budget long-haul carrier so don't expect any frills or the usual treatment you'd normally get from a "mainstream" carrier. Think EasyJet with a bit more leg-room and a few options and you start to get the picture. I was actually pleasantly surprised the check-in process was easy the transfer at Frankfurt was effortless and the flight itself was comfortable. You do have to pay for all the extras beverages water etc and you do need to upgrade your IFE if you do not have an electonic device to keep you occupied. I didn't bother the seat had a USB port so all I did was plug in and use my phone to keep me entertained. For what it is - it's not that bad. If you're more concerned with getting to your destination rather than the "fluffy" stuff inbetween then you can't go wrong. You get what you pay for in the end. For me they got me to where I needed to go and they did so comfortably and in good time. They don't pretend to be something they're not they are a no-frills long haul budget airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Condor Airlines customer review

(Canada)

I flew from Vancouver to Frankfurt. Condor Airlines once OK have over the years became unfortunately a second class airline. Service inflight and at the airport is substandard and very inefficient: staff at check-in counter were rude unprofessional and poorly trained. An airline to be avoided.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Condor Airlines customer review

(United States)

I recently flew from Las Vegas to Frankfurt and I have to say that I was very pleased with the service offered onboard. The crew were nice and always asked if I needed anything. The food was good and the entertainment as well. Too bad they don't offer in-flight WiFi.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Condor Airlines customer review

(Germany)

FRA-CPT-FRA. Both flights in their refurbished 767 Condor Business Class former Comfort Class. Booked Condor as it's the only airline offering a non-stop service Frankfurt - Cape Town. New cabin looks state-of-the-art. The 170-degree lie flat seats and the new IFE both are a great improvement compared to the cabin before. Very small amenity kit. Just the basics: Toothbrush and paste mask socks and earplugs not even a lotion. But packed in a foldable bottle cooler nice idea. Catering was so-so. Had beef on both flights tough meat every time. About punctuality nothing to complain about both flights arrived some 10 mins ahead of schedule. The friendliness and attention of the crew was outstanding and deserves a special appreciation. Would definitely choose them more often to CPT if they were a member of either oneworld or Star Alliance unfortunately you can't collect any tier/status miles on Condor flights just Miles and More award miles. Otherwise thumbs up for their new Business Class product!
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Condor Airlines customer review

(Italy)

I was travelling from VCE to Phuket through Frankfurt on 10 December 2013 with my 19 month old daughter and my husband. For such a long flight we got only one plate of pasta with pesto each and a very poor breakfast. A couple of bottles of water and that's it. We fly every year and have done for 10 years with other companies to Phuket and have never experienced something like this. I asked for a seat at the in front to be able to arrange a bassinet for my baby to sleep but they refused my request. I asked for food for my baby but I was told I had to bring it from home. I have my flight back to Venice next week and I am already looking forward to it being over. Headsets were sold to passengers but after one hour the entertainment program was interrupted because it was out of order! I would never recommend Condor!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Condor Airlines customer review

(Poland)

We travelled in January with Condor from FRA to CUN. Due to critical opinions on this airline we were sceptical about our flight. Fortunately it turned out to be one of the most enjoyable flights we have had. The check-in and boarding were fast and smooth. We flew in Premium Economy which offered us generous legroom and very good seat comfort excellent food and beverages as well as travel kit incl. couple of gadgets like socks tooth brush and paste etc. The only complaint regards lack of IFE. Unfortunately our B767 was not one of their refurbished machines so we had to watch movies on overhead monitors. However the renovation of their B767s should be completed soon so if we fly with Condor on long haul again we hope to take advantage of refurbished interior.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes