Condor Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 461 reviews
4/10
3 star Skytrax Rating
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9/10

Condor Airlines customer review

(United States)

Minneapolis to Frankfurt and return. The price and on-board service was great. Planes are new-ish 767s. The economy class section seats are very crowded. I recommend you upgrade to premium economy as I did with nicer seats more room free movies complimentary alcohol. I highly recommend and even with the upgrade it is far far less expensive than the usual US carriers that fly out of Minneapolis. My recommendation is based on the premium economy seating.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Condor Airlines customer review

(Canada)

I flew Business Class Frankfurt-Calgary at the beginning of July. I usually fly British Airways Club Class. Overall the experience was quite pleasant and the "value for your money" was great. Flying on short notice at the height of summer business cabins on the major airlines are either booked up or exceedingly expensive so this ended up as a great option. Having said that though I don't care much about the in-flight experience I just need lounge access a comfortable seat for sleeping and a non-disgusting bathroom. If you're after the more service oriented perks of flying Business class Condor might not be for you. Seat Comfort: The seat while not lie flat like on BA is certainly comfortable enough to survive a long-haul flight without feeling like one has been hit by a bus. There can however be the sensation of sliding down the seat but this can be remedied with an additional pillow placed by the feet. If you can find one. I took one from an empty seat not sure whether they keep those stocked. Food: Acceptable but nothing to write home about. For me this was not an issue I tend to take healthy snacks and sleep for the large majority of the flight. My seat neighbour did not rave about the food either. Bathroom: My reason for flying business class is at least in part based on my aversion to airplane washrooms which I find to be cleaner and more available in business. Condor definitely met my expectations here there was one washroom for 18 seats and it was spacious enough and clean. Lounge use: Another key reason for business class of course is the lounge access. As I flew out of FRA Condor gave me a voucher for one of the Lufthansa business class lounges which was great of course. The food offerings were not as good as say Heathrow's Galleries options but that may be because I am vegetarian and the Germans love their meat. Overall Service: The flight attendants I encountered were pleasant ground level staff less so but that tends to be the norm in FRA. One annoying thing is that here is no priority boarding as they use buses in FRA. This might be different at other airports.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
na

Condor Airlines customer review

(Canada)

Calgary to Frankfurt 25th July Flight 5095. My wife and infant travelled this flight last week it was terrible. We were told during check in that we would be given a bassinet onboard which we didn't get. Overall experience was bad and inflight service was pretty poor.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Condor Airlines customer review

(Germany)

From Calgary airport to Frankfurt. I was impressed by the good service and looking forward to use Condor again. Very good service for a good price! They are on a good way to become a 4 star airline just a few improvements.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Condor Airlines customer review

(Germany)

I flew from Frankfurt to Toronto for the first time in July. Although it was economy class I was surprised by the good service food and the new interior design after reading a lot of negative reviews. However the entertainment system should be free for all and then they would get 5 stars from me.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Condor Airlines customer review

(United States)

Great Experience for Low Cost travel. What I liked: New aircraft's from Minneapolis to Frankfurt and back. Easy booking experience and economical fare. On time both ways. Got upgrade to Economy Plus to accommodate me and my wife together. Very good take off and landing experience. What I didn't like: Fees on credit card payments which is also a foreign transaction. No vegetarian meal option. You need to pay extra before travel to order special vegetarian meal which I came to know during the flight. Only 1 movie and 1 TV Serial in Economy Class. Economy Plus is recommended for long travels.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Condor Airlines customer review

(United States)

My 16 year old son and I flew business class non-stop back and forth from Las Vegas to Frankfurt on Condor this past week and everything was great. The check-in process out of both airports was quick and the planes left on time. In the air - the flight attendants were very nice and we never had any problems. The food (in particular) was very good. The drinks cart came around all the time so my glass was never empty. The on-board entertainment was more than adequate for a 10 plus hour flight and I really liked the nearly lay-flat beds. I say nearly because they say that the beds are 170 degree flat - close enough. Anyway - before we left - I had read a number of negative reviews about Condor but honestly I didn't see anything to be concerned about. Granted we were in the higher level class of service and who knows what goes on back in coach but for the price we paid - I am more than happy and I would definitely book with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Condor Airlines customer review

(United States)

Flew Condor with a group of 6 high school kids SEA-FRA. Pleasant check in staff professional cabin crew. Reasonably comfortable new interiors on B-767. Have flown with many groups on many airlines and this was one of the best experiences. Will definitely book with Condor again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
3/10

Condor Airlines customer review

(Canada)

I will not be flying Condor again. We flew Frankfurt to Calgary economy seating. I have flown my fair share of budget airlines and this was by far the worst customer service I've ever received. Long story short the staff at the desk in Frankfurt were rude and condescending. My boyfriend and I were on a connecting flight and could not obtain our tickets until the gate opened before the flight. The agent refused to provide us with our boarding passes repeatedly until boarding began and all other passengers had received their boarding passes. Evidently they had either purposely or mistakenly changed our seats to be completely separate from each other and made it impossible for us to try to change this. No apology was received for this mix-up and she actually had the nerve to accuse us of being negligent in checking with her that day. Appalling service. Plane itself was basic as well as all other inflight services.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Condor Airlines customer review

(Austria)

Frankfurt to Anchorage Boeing 767-300. After reading all the reviews I was quite worried but I was glad to find that there was no reason to. The cabin has been completely refurbished every seat is equipped with a screen. The entertainment program is €7 plus €3.50 if you do not bring your own headphones. 1 movie and 1 episode of a TV series are free and so is the extensive audio program. The staff was friendly and attentive. We all had a bottle of water in our seat pockets and drinks (water and juice) were offered throughout the flight. We got two meals a lunch and a snack - ordinary airline food but it was ok. Soft drinks and coffee/tea were free in Economy you had to pay for alcoholic drinks. I would definitely fly Condor again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes