Condor Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 343 reviews
4/10
3 star Skytrax Rating
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2/10

Condor Airlines customer review

(Germany)

Flight AYT-DUS with 1 hr delay at take-off and 40 min delay at landing - nothing displayed at airport! No reasons told at airport - finally get an explanation on board. But from the reception until the end of the trip no single word form Captain or cabin staff that they regret the delay or wishing no further inconveniences - felt like cattle. Some cabin staff ok - some others like at a market (walking through the plane and screaming "water water..."). Despite a 40 min delay (and one of last arrival at DUS) - Condor was not able to avoid apron-position - so further delays and missed our last shuttle bus (cost me 15 €). Obviously due to late arrival - also baggage needed additionally more than 30 min (there were no other passengers in arrival hall) - after arrival at conveyor belt. Also online check is only possible if you have pre-booked the seats (with add. costs) - only mentioning this after you finally filled-in the registration forms.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Condor Airlines customer review

(Germany)

FRA-AYT-FRA: Check-in at 4 am was a mess and had to wait over an hour to get checked in as 6 or 7 flights were leaving early. However counters were well organized an electronic system was assigning counter numbers to the guests and representatives were walking around calling for passengers with flights that were about to close check in. Check in staff in AYT unfriendly didn't cared about seat requests and gave me an aisle stating flight is full although it was half empty and I was able to move on board to an empty row. Both flights were on 757-300 aircraft in good shape with retrofitted seats on inbound flight. Full meal on both flights and movies shown. Headsets need to be paid for. Crew friendly and announcements in both English and German. Would fly them again although sometimes it's a hit or miss experience and they're often affected by huge delays. If price and schedule are fine I would rather go with Air Berlin or TUIfly.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Condor Airlines customer review

(United States)

First time I fly with Condor (Comfort Cabin) and also last time. We had a 6.5 hour delay taking off to Frankfurt. I purchased Comfort Class (supposedly equivalent to Business Class) and to my surprise on my connecting flight to Munich they booked economy -if you pay Business you should get Business. The food is not impressive at all. The staff en route to Frankfurt not the best though the staff on return were very good.
Value For Money 12345
no
na

Condor Airlines customer review

(United States)

We flew Condor from Frankfurt to Ft. Lauderdale. The flight was over 8 hours late taking off the crew did not perform the safety instructions and most of the Captains comments to the crew and passengers was in German. The crew did not translate his dialogue so most of the English speaking passengers were not aware of the issue with taking off - turned out this was a mechanical problem. We checked in at the airport 2 hours early for the flight and were told then that it would be delayed 8 hours. We were not given a reason or any kind of assistance. We also had to cancel our hotel reservations in Ft. Lauderdale because we were so late getting in (3am instead of 7pm). It was really a bad experience after a great 16 day cruise vacation.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Condor Airlines customer review

(Canada)

DUS-LPA. Upgrade to Premium cabin very comfortable great meal and wonderful service. Flight departure and arrival ahead of schedule and luggage on carousel in a matter of ten minutes. Great value and great crew.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Condor Airlines customer review

(France)

Condor is a low-cost airline so you get what you pay for - except it's not actually much cheaper than proper airlines so basically what you get is all the disadvantages and none of the advantages. Food is pretty poor in flight entertainment poor customer service non- existent. If things go wrong cancellations late departures and arrivals missed connections etc don't expect to get any thing back - they deny everything and blame 'unavoidable circumstances'. My advice avoid them.
Seat TypeEconomy Class
Value For Money 12345
no
4/10

Condor Airlines customer review

(Germany)

Had booked direct flight FRA-Sharm el Sheikh. Got message 4 weeks before flight that the flight was changed to FRA-Hurghada-Sharm which took one hour longer. Delay because a whole bunch of Miss Germanys to be cameramen flying to Hurghada. Passengers were filmed without consent even their explicit partly angry refusal was filmed. After lunch an onboard Miss- election was performed. Reading or listening to an audio book was impossible. Flight back from Sharm to FRA direct this time but again a Condor cameraman on board who filmed passengers without asking their consent. Fare should have been rewarded to passengers as they took us as extra supporters for free. Food was poor. Sadly you don't have much choice of airlines if you want to fly from FRA to Sharm.
Seat TypeEconomy Class
Value For Money 12345
no
3/10

Condor Airlines customer review

(Germany)

DUS-FUE-DUS. 757-300. Very Cheap tickets but zero comfort. If you're taller than 1.80 m don't expect any legroom. The rest was okay for the price (food service schedule).
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Condor Airlines customer review

(Denmark)

We flew to Phuket and everything was all right. It was cheap and the staff kind. If you want more luxury you must pay more for the ticket.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Condor Airlines customer review

(Denmark)

I am very unsatisfied with Condor. For three times in a row Condor has changed the scedule of a flight I have booked. Last time they changed from a direct flight to a flight with a stop- over. From the beginning I could have bought a much cheaper flight if I would accept a flight with a stopover but I do not like a stopover. Condor sell a direct flight and afterwards they change it to a non direct flight without any disccount or possibility to cancel or change the ticket or getting the money back.
Seat TypeEconomy Class
Value For Money 12345
no