Condor Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 329 reviews
4/10
3 star Skytrax Rating
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6/10

Condor Airlines customer review

(Canada)

Halifax to Copenhagen via Frankfurt. Frankfurt airport is overcrowded departure gates are not posted until a few mins before boarding. The Boeing 767-300 holds over 250 passengers and there was a very long queue being passed through a pair of checkpoints to get on bus after bus plus a 15 min wait. Halifax airport was far more efficient. Onboard I found the seat so thinly padded that I sat on the head pillow. The lunch was so-so and later a snack consisting of a piece of cheese in a dry bun with beverages a while afterwards. At least Condor did provide 2 or 3 free rounds of beverages during the flight. The Condor magazine had about 70 pages of duty-free merchandise which seems like a distraction from the business of flying.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Condor Airlines customer review

(Canada)

Calgary to Oslo return. Condor leg from Calgary to Frankfurt went well both ways. The 2 flights were on time. Leaving Calgary we were the third people in line so got an exit seat. Their seats have limited leg room and the seats are not wide. Meals were adequate and they serve plenty of food and drinks throughout. If you are taller and require more leg room upgrade to Comfort class.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Condor Airlines customer review

(United Kingdom)

Frankfurt-Zanzibar with a stopover in Nairobi. Condor's Business Class is not on par with other competitors but it only costs a fraction of the price. Interior was clean and crew friendly meals were alright. My only disappointment was that we were allocated new seats for the (short) Nairobi-Zanzibar leg because of some passengers disembarking and joining. I had originally chosen a window seat but found myself on an aisle seat.
Value For Money 12345
yes
3/10

Condor Airlines customer review

(Austria)

Frankfurt-Calgary. Economy class was overbooked which caused chaos for seat distribution therefore at the time of departure we were still sitting at the gate waiting. On-board service was average. As it was a flight from Germany to Canada with a German company communication in German and English must be considered sufficient however many German passengers had trouble filling out the customs declaration which were only in English. Lack of information about the position of the plane and other flight data. As expected in Economy class one does not get much space but as I am not very tall and had an aisle seat it was not a problem. Anchorage-Frankfurt with stopover in Fairbanks: we left Anchorage nearly on time but had 1 hr delay in Fairbanks reportedly due to new software equipment. Flying from ANC we spent 12 hrs on board during which time we only got 2 snacks. At the gate in Anchorage there were various free newspapers but all of them were outdated and there was no recent American papers.
Seat TypeEconomy Class
Value For Money 12345
no
1/10

Condor Airlines customer review

(Germany)

We flew Frankfurt to Phuket in an outdated and badly maintained 767. The Food was meagre service was poor with no drinks served between meals. My Seat was damaged so it could not be reclined. On the return there was a stop over in Bahrain. There was a problem causing the aircraft to be grounded. It took hours before we were transferred to a hotel.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Condor Airlines customer review

(United States)

I had a great flight. I got bumped up to Premium Economy class the airplane was clean and new. The stewards were very professional. The food was great! the fed us 4 times! One snack on arrival 3 times with the drink cart 2 meals and a farewell snack. I've never reviewed before so that proves how much I loved flying.
Seat TypePremium Economy
Value For Money 12345
yes
2/10

Condor Airlines customer review

(Germany)

Flight AYT-DUS with 1 hr delay at take-off and 40 min delay at landing - nothing displayed at airport! No reasons told at airport - finally get an explanation on board. But from the reception until the end of the trip no single word form Captain or cabin staff that they regret the delay or wishing no further inconveniences - felt like cattle. Some cabin staff ok - some others like at a market (walking through the plane and screaming "water water..."). Despite a 40 min delay (and one of last arrival at DUS) - Condor was not able to avoid apron-position - so further delays and missed our last shuttle bus (cost me 15 €). Obviously due to late arrival - also baggage needed additionally more than 30 min (there were no other passengers in arrival hall) - after arrival at conveyor belt. Also online check is only possible if you have pre-booked the seats (with add. costs) - only mentioning this after you finally filled-in the registration forms.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Condor Airlines customer review

(Germany)

FRA-AYT-FRA: Check-in at 4 am was a mess and had to wait over an hour to get checked in as 6 or 7 flights were leaving early. However counters were well organized an electronic system was assigning counter numbers to the guests and representatives were walking around calling for passengers with flights that were about to close check in. Check in staff in AYT unfriendly didn't cared about seat requests and gave me an aisle stating flight is full although it was half empty and I was able to move on board to an empty row. Both flights were on 757-300 aircraft in good shape with retrofitted seats on inbound flight. Full meal on both flights and movies shown. Headsets need to be paid for. Crew friendly and announcements in both English and German. Would fly them again although sometimes it's a hit or miss experience and they're often affected by huge delays. If price and schedule are fine I would rather go with Air Berlin or TUIfly.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Condor Airlines customer review

(United States)

First time I fly with Condor (Comfort Cabin) and also last time. We had a 6.5 hour delay taking off to Frankfurt. I purchased Comfort Class (supposedly equivalent to Business Class) and to my surprise on my connecting flight to Munich they booked economy -if you pay Business you should get Business. The food is not impressive at all. The staff en route to Frankfurt not the best though the staff on return were very good.
Value For Money 12345
no
na

Condor Airlines customer review

(United States)

We flew Condor from Frankfurt to Ft. Lauderdale. The flight was over 8 hours late taking off the crew did not perform the safety instructions and most of the Captains comments to the crew and passengers was in German. The crew did not translate his dialogue so most of the English speaking passengers were not aware of the issue with taking off - turned out this was a mechanical problem. We checked in at the airport 2 hours early for the flight and were told then that it would be delayed 8 hours. We were not given a reason or any kind of assistance. We also had to cancel our hotel reservations in Ft. Lauderdale because we were so late getting in (3am instead of 7pm). It was really a bad experience after a great 16 day cruise vacation.
Seat TypeEconomy Class
Value For Money 12345
no