Condor Airlines

Not Verified | I have my flight from Frankfurt to Seattle, was delayed hours and hours. Every hour they saying just wait we are leaving soon, last 6:30 hours and still waiting for departure 9:38 hours total, flight delay 6 to 7 hours just sitting in plane still the don’t know how long be take. Please don’t take this flight.

✅ Trip Verified | It has been almost four months since my trip, and the airline's mishandling resulted in a month-long search for my lost luggage. After three visits to Airport without assistance, I located it at Lufthansa airline's lost and found. Unfortunately, both the luggage and its contents are damaged beyond use. Despite reaching out to various departments via email, I received no response.

Not Verified | Terrible experience. Hours of delay. Overbooked flight, they offered upgrade for cash only. Made me downgrade from business to economy because of my pet on board, then offered an upgrade for cash only. regardless. The flight was delayed by hours because of luggage issues, etc which was because of overbooked economy. No blankets, no refreshments, no water, you have to pay for everything and the check in staff is beyond rude.

✅ Trip Verified | Great airline. The staff were professional, passionate, enthusiastic. They thoroughly love their jobs, and it showed. Seat comfort was good. Amenities were thoughtful and of good quality. Cuisine was remarkably decent. Aircraft was new, clean, and comfortable. What an amazing surprise. This airline really hits it out of the ballpark.

Not Verified | Disappointing experience. Brand new plane, flight a bit behind schedule. Seats are very narrow and hard, Condor optimised every inch of the airplane. Food very small and not very tasty, Service okay but not very friendly, bathrooms ridiculously narrow and small. Entertainment so and so. All in all disappointing.

✅ Trip Verified | I really wish I read the reviews before buying my flight. I’m a dual citizen and have been flying to Europe since I was born. I have never encountered a worst airline to fly with internationally than Condor. We paid for premium seats and wow I couldn’t believe we had to pay for that. They were worse than any economy seats on other airlines I’ve encountered. Our flight was slightly delayed but we made it to our connecting destination on perfect time. We went through security, got to our gate, just to find out that condor canceled our tickets on our connecting flight because they didn’t think we would make it. Mind you the second flight was delayed and we had over an hour before it left. We ended having to leave the gate, go to customer service, wait for assistance as everyone else flying Condor had various issues as well. In the end we ended up waiting over 7 hours at the airport for the next flight they booked us on. I contacted them over a week ago as I am terrified to fly them on the way back. Almost to the point that I canceled and just bought a new ticket with another airline. They have yet to contact me, I even followed up twice since. Would not recommend condor to anyone flying anywhere.

✅ Trip Verified | My flight with Condor/ Marabu (operated by Nordica) was unfortunately cancelled in the last minute. We weren't given any alternative flights in the next hours. Only possibility was the next planned flight the day after at 15.00, which turned out to be at 16.40. We were given only breakfast today, but no vouchers for lunch or anything. First the hotel wanted to force the solo travelers share rooms with other solo travellers, because apparently it was, what Croatian airlines planned. This must be a joke! We were brought the airport around 10.30 and now have to wait till 16.40. I lost one full day because of this. This is the worst travelling experience that I've ever had

✅ Trip Verified | I can only say so much, you fly better economy in any other airline than business with Condor. The seats are just the same, legroom is less than in a Ryanair plane. Overall, really poor experience.

✅ Trip Verified | For background, we had an outgoing flight from Frankfurt to Jacksonville which was a disaster in and of itself. The return flight 2 days later was also a disaster. Astoundingly poor quality of the aircraft aside, the plane left the gate to taxi to the aircraft, but then turned around due to an engine failure, and was eventually delayed 7 h. The extensive problems over these two experiences can be roughly split into two categories. The worst I have ever come across - Understaffed, inexperienced and unprofessional cabin crew. They had to be reminded to make announcements in German, were conducting themselves very unprofessionally in view of passengers, and generally were not able to manage a tense and stressed passenger pool during the 3 hours that they kept us on the plane while they tried to fix the turbine. Extreme wear and tear of the aircraft. All three planes I have been on were dirty, litter was found around the seats, and the seats themselves were broken in many cases. The replacement plane we were put on had on overwhelming stench of urine throughout the whole cabin, and dust and mildew around the reading lights. I cannot criticise this airline enough. It is without doubt the worst organization, service and experience I have ever witnessed.

Not Verified | I couldn’t drop my hand luggage off the desk. I have to take it inside the flight, meaning I had to pay 75€ extra to get my small backpack taking through the boot. Where by you can voluntarily drop off your hand at other airlines.