CityJet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 100 reviews
6/10
3 star Skytrax Rating
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10/10

CityJet customer review

(Canada)

AMS to LCY- Flight was on a 95 seat Avro RJ 85. Flight left on time and was half full. This airline has great helpful crew. I was given the choice of a complementary alcoholic beverage and cheese sandwich. Went through Customs and had my bag within 20 minutes of Landing. This airline is going in the right direction. Inexpensive fares along with great service. LCY airport is the best kept secret in the UK.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

CityJet customer review

(United Kingdom)

LCY-ORY-LCY. Very quick and easy on the way out from London attentive crew and plenty of croissants! Slight delay on return but time was made up and crew managed to come round twice with drinks on such a short flight. Being 6'5 leg room is always my biggest concern especially in a Fokker with no exit row seats but there was ample room for me even by the window. Will definitely choose CityJet again.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

CityJet customer review

(United Kingdom)

Flew from Brive to London City and had 3.5 hr delay due to technical fault. Annoying but these things happen. What annoyed me most was the first time anyone tried to apologise was once we finally landed in London. Got a free drink though worth €3!
Seat TypeEconomy Class
Value For Money 12345
no
9/10

CityJet customer review

(United Kingdom)

LCY-AMS on KL/AF codeshare. A 146 and though seen a few miles was smart and comfortable albeit a bit noisy. Left and arrived on time. Crew very good and got refreshments out quickly on this short mid morning flight. Soft cheese roll and a coffee just fine for the 50 minutes at cruise. With well manned immigration at SPL and my bag appearing on the carousel as I reached it a good service as advertised-refreshing.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

CityJet customer review

(United Kingdom)

LCY-ANR. Booked 07.35 on 26th March arrived at LCY and saw a message on my Blackberry saying the flight had been cancelled; check-in and customer service staff were clueless and seemed not to know. When I asked about the next flight I was told 'it's at 15.30' so I took the refund. When I got back to my office I noticed that there was an 08.30 flight that left at 09.00. Today's 'flight' was a shambles and reaffirms why I fly BA. Shame no one else flies between London and Antwerp!
Seat TypeEconomy Class
Value For Money 12345
no
9/10

CityJet customer review

(United Kingdom)

LCY-ANR-LCY. Check-in a breeze flight on Fokker 50 very comfortable. Crew offered sandwiches chocolates and three servings of drinks on this 50 minute flight. We landed and had cleared Antwerp airport within minutes. Efficiency throughout.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

CityJet customer review

(United Kingdom)

London City to Nantes. Generous complimentary food and drink service comfortable Fokker 50 and swift check- in at London City. Only negative point is that the windows on the Fokker 50 seem to have been designed only for children to look through - I'm of average height and they were far too low for me to see through without straining my back.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

CityJet customer review

(United Kingdom)

BVE-LCY. Superb service into London City. Check in at Brive Airport was super quick and found myself in London in no time. The fare was reasonable and don't forget to include the saving of flying into London City and taking the DLR/tube instead of an expensive airport express train. Allocated seating luggage and drinks/snacks on board make the flight so much more pleasant than flying with a budget airline.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

CityJet customer review

(United Kingdom)

AMS-LCY. Booked 3 seats for two children and adult. Gave child a window seat but there was no window. Also no space for our hand luggage as overhead compartment not big enough. Food was all right but it was very uncomfortable as no leg room.
Seat TypeEconomy Class
Value For Money 12345
no
1/10

CityJet customer review

(United Kingdom)

Unpleasant ground staff at Deauville Airport believe that it is forbidden to fly if you do not have your own completed name and address tag on your suitcase. Even after pointing out to them that the baggage check-in tag contains your name and destination they insisted on a separate baggage tag as the luggage might get lost. I did mention to them that as it was the only commercial flight of the day that I would be rather surprised if they lost it! All the time the baggage handler who looked about fourteen was shouting the one English word that he knew at me "name".
Seat TypeEconomy Class
Value For Money 12345
no