"taking passengers time for granted"
Sandeep Kumar (Indonesia)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Jakarta to Yogyakarta |
Date Flown | November 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"non-reliable in terms of timeliness"
Sandeep Kumar (Indonesia)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Yogyakarta to Jakarta |
Date Flown | November 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"asked me to process the voucher refund"
F Lantien (Indonesia)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Jakarta to Denpasar |
Date Flown | May 2020 |
Recommended | no |
"make a refund for the flight"
E Maripata (Indonesia)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Surabaya to Denpasar |
Date Flown | February 2020 |
Value For Money | 12345 |
Recommended | no |
"super disappointment with the customer service"
Tanja Goldman (Australia)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Melbourne to Denpasar |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"not refunded the flight yet"
Carolyn Ireland (Australia)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Melbourne to Denpasar |
Date Flown | January 2020 |
Value For Money | 12345 |
Recommended | no |
"check-in took more time"
19 reviews W Manarlo (Indonesia)
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Makassar to Surabaya |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Good and nice ground staff"
19 reviews W Manarlo (Indonesia)
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Surabaya to Makassar |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin crew is nice"
19 reviews W Manarlo (Indonesia)
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Surabaya to Makassar |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cleaning crew found my son's bag"
K Manning (Malaysia)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Jakarta to Kuala Lumpur |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |