CZ336 CZ307 CZ308 CZ335. 19-20 May 2014 and 17 19 June 2014. The most disappointing and awful flights ever experienced in all my travelling years! Flew return from mid May - mid June 2014 from Auckland via Guangzhou to Amsterdam. Leg room was for midgets am only 5ft 7 and felt my knees were under my chin. The flight staff were very unfriendly always cross looking never saw a smile! Their English is almost non-existent. When kindly asked what the 2 food types were for dinner - the stewardess shoved a tray at me saying "Western food". The Canadian man next to me was equally appalled! Wine was not offered and when asked for a 'hint' was poured in a small glass. Sadly one would like to have it with a meal which only arrived half an hour later. The TV/Movies did not work on 2 of the 4 flights - 12hrs each! Guangzhou Airport is very disappointing old dilapidated with unfriendly staff everywhere. Shops seating dirty no wifi. Impression gained that furniture etc was obtained from other old airports that had been updated. Sadly this is a case of 'you get what you pay for'. I did my homework before I bought the ticket and read that China Southern wanted to break into the Western market. I felt confident that it would be good sadly it was terrible. Have since spoken with 3 other people whom will never fly with it again for the same reasons. It helps to pay extra and fly via decent airports. Interesting enough - Auckland Airport has Chinese instructions everywhere and on NZ flights etc. No English instructions on China Southern airlines or at Guangzhou airport. Only one positive - great price!
Economy Class |
12345 |
12345 |
Food & Beverages |
12345 |
12345 |
12345 |
no |