China Southern Airlines customer review
Tony Zarb Jr (Hong Kong)
18 Oct 2014 CZ 379 Airbus 330 business class from Guangzhou to Shanghai. The cabin was clean the seat was comfortable and the food fantastic. The flight attendants were friendly. Good value experience.
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
Clint Hartley (New Zealand)
26th May CZ336 then CZ303. 7th July CZ304 then CZ335. China Southern was chosen for a good price in Business Class and the Dreamliner. We flew Auckland to China then on to the UK. We retraced our home flight to New Zealand so it was 4 legs taken. When we first boarded in Auckland no drinks allowed until in the air. (My wife requested vegetarian food on all legs of flight when booking the tickets). When the hostess asked for our meal choice during the flight my wife had no choices for her this happened several times on the 4 legs. Ok in the air now they ran out of beer and champagne after 1 hr explanation was only one bottle for business class so wife asked for a whisky and dry out comes a beer glass full of whisky and a small bottle of ginger ale. This happened on most of the flights and the movies forget it. Would we use them again never.
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
China Southern Airlines customer review
Horne Alistair (United Kingdom)
LHR-MEL Business class. I was a little nervous that the cost of this flight would be a reflection of the service that you get onboard. I have to say that it was excellent the food was great the staff friendly and the best thing is you get a lie flat bed even though on the A330 to Melbourne it says its a flat pitched seat. Well its only off fully flat by about 5 degrees so you would never notice. I am quite a big fella and at 6'2 I found the seats perfect much better than the cam shell arrangement I have had on Virgin. The only slight issue with China Southern is the entertainment its just a bit limited for westerners but my flight cost me about £2300 compared to Qantas / Emirates £5000 so buy yourself a top spec laptop with what you have saved and take that onboard!
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
M Michael (Australia)
I was hesitant about flying with China Southern after reading a lot of mixed reviews but we gave them the benefit of the doubt. We flew from sydney to Guangzhou in January. The service was excellent. For the whole flight staff walked up and down the aisles. They were funny and kind. I think the service made this experience one of the best I've had. Inflight entertainment was fantastic! I was surprised as a lot of movies and songs were pretty recent. The food was quite nice. During the flight there was also food offered if you got hungry. Seats were very spacious and comfortable. Overall probably the best flight experience I've had and will definitely be picking China Southern on my next trip.
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
Rick Redlich (United States)
Recently flew rt LAX-CAN-BKK on China Southern. The flights between LAX and CAN on new A380's were fantastic! The planes were very clean particularly the lavatories throughout both flights. The cabin attendants were attentive and there was never any communication problems with the cabin personnel. Food and beverage service was fast and excellent (in economy). The meals were surprisingly good. The price was a bargain. The Guangzhou airport was modern and clean. The transfer connections were easy and nearby. You don't have to go through security for a second time and you don't have to dash to another faraway terminal. The 737 flights between CAN and BKK were so so. You're packed in in 3 across tight seating. It's a quick 2.5 hr flight with beverage and meal service which didn't match the standards of the A380 flights. All in all I highly recommend CSA for a trans- Pacific flight to Asia!
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
Geng Aaron (China)
CZ6659 21st Feb. A new route of China Southern which runs on an A330 from Shenzhen to Mauritius. Check-in staff are friendly and efficient. The seat in business class is comfortable with excellent legroom. The food is nothing remarkable but I like the wine they supply onboard. Since it was a night flight I didn't use the pad they offered for entertainment. I slept very well.
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
Sachi Fernando (New Zealand)
Auckland-Guangzhou-New Delhi return in economy. The positives: The Auckland-Guangzhou part of journey in the air was good. Food beverage and inflight entertainment was acceptable for the price you pay. The airplane is modern and the seats have a little leg rest in economy. The Negatives: 1. On my AKL-CAN-DEL journey my flight to Delhi was cancelled due to bad weather. From here the airline ground staff could have been courteous and helped us through the process of passing immigration and customs so we can take bus to hotel. But no they weren't. They treated us with disdain and were very rude. A guy with very little English told us to follow him as we navigated the airport from gate to bus via customs and immigration. The food they served was awful. The airline kept all passengers uninformed as to when the next flight was. Once I got to the airport the airline gave us boarding passes for 7am flight. Once I arrived at gate I was told that it was actually for the 11am flight. During the 5 hour wait we were lucky to get water and food from the airline. Flight delays occurs for many reasons its how the staff handle them from then on that makes the difference. 2. The planes from Canton - Delhi - Canton were old and had no inflight entertainment. In summary I would not fly with them again.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
China Southern Airlines customer review
Robert Walbeek (China)
From Shenyang to Shanghai. Flight on time. Priority check-in luggage handling security etc all fine. Got free upgrade to First class being a Gold Skyteam member. Nothing to complain about. Airplane brand new clean and FA friendly and professional.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
Wolfgang Segato (Germany)
CZ 3569 on January 2015 in Business Class Airbus 320 from Shenzhen to Hangzhou. Ground Staff at check-in counter were helpful and friendly. The lounge was very quite clean with a good selection of food and drinks. Boarding very fast breakfast with coffee of a very good quality and flight attendants spoke good English - friendly and smiled. I would definitely recommend China Southern Airlines.
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
China Southern Airlines customer review
Huang yan Duan (China)
CZ301 from Guangzhou to Sydney on 10/10/2014. The food was delicious. The service fantastic in particular during meal times. The facilities were great toilets were always clean and the in-flight entertainment system had more than enough to entertain throughout the 9 hour flight.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
