China Southern Airlines

I flew China Southern Airlines from Hohhot City to Guangzhou. As that was international Mother's Day, the crew prepared presents for mothers on the flight. After meal service, my wife was chosen to be the lucky one, my son and my wife received delicate gifts. As a special memory to keep, the crew agreed me to take some photos. We really appreciate their service and surprise for us.

✅ Verified Review | I have travelled between China and US many times and the China Southern attendants are friendly. Last time I fly Guangzhou to Los Angeles, the food was served in proper temperature. Though my seat was in economy, if I went to the galley, crew were glad to provide drinks and food. Washroom was clean and tidy. Boeing 777-300ER is quite new. Space between seats is enough. I recommend China Southern because it's not bad that you can get good service in such a price.

✅ Verified Review | Guangzhou to Vancouver round trip via China Southern Airlines. GuangZhou to Vancouver (Boeing 777, CZ329). Flight arrived on schedule. Although this aircraft is not as new as the Boeing 787, the seats and room is very neat and organized. The cabin staff were spending time chatting to me and explaining about their job routine and do they love this job. The airline got excellent meals and entertainments including movies and games. The cabin staff got the best service.

✅ Verified Review | London to Brisbane return via Guangzhou with China Southern Airlines. Have been travelling to/from UK and Australia over the last 15 years, and this is one of the best flights I've had. Lovely new aircraft, extensive inflight entertainment, crew provided excellent service, and the food was delicious! Will definitely be flying China Southern again. We had an overnight stopover in Guangzhou Baiyun on the way back to the UK, but not quite enough time to head into the city, so stayed at the Pullman hotel right next to the airport. It was the perfect way to rest between flights; even the standard rooms have king beds, and lots of little luxuries.

✅ Verified Review | London to Guangzhou route and I booked the ticket from China Southern Airlines website without any doubt. The ticket cost me £370, including £200 tax. I have my business in China, so I constantly take flights on Chinese airlines, but this experience really impressed me. The aircraft I took was Boeing 787, the seating of this plane was very comfortable. The flight attendant onboard spoke fluent English. There is a very wide collection of beverages, and the coffee was good. Two meals they served covered both Chinese and western options. The seat was a little narrow for me, since I'm about 190cm tall. And they didn't allow passengers to use their cellphones. After landing, I picked up my checked baggage pretty quick, and got to the metro station in minutes. That was very convenient. It was a good experience flying with China Southern.

✅ Verified Review | I took China Southern Airlines flight from Amsterdam to Guangzhou in business class, Chinese crew and Dutch crew served me very well. Even though it's nearly full in business class, they refilled red wine for me every time before I speak out my needs. The meals in business class were delicious. I like the conversable crew on that flight, they also introduced the advanced seat in first class for me, maybe next time I will choose first class. It's a wonderful flight experience.

✅ Verified Review | Ho Chi Minh City to Manila return via Guangzhou with China Southern. All flights on smaller, narrow body aircrafts with only 8-12 seats in business. International transfer in CAN is easier than in Beijing. Check-in in at all airports went smoothly - staff were polite, advisory, and correct. On these 4 flights only one small delay of 30 minutes which is bearable as it was early and clearly announced. China Southern Airlines regional flights are far from luxurious and not as pampering for passengers compared to their international/continental flights. Lounge provision worked well. 5 star hotel provided in Guangzhou (HJ Grand 15 Mins from Airport). In the narrowbody cabins, there were nice seats, but old business class style (recliners only). Food not very good and rated as mediocre - only 2 options given, despite they often claim a third option, which does not seem available if you order it. Only Chinese cuisine offered, which is not my favourite (greasy noodles, tasteless dim sum). Hot dishes were served in foils like economy class. No food nor drink menu cards were provided. No amenity kit provided, but given new slippers and a nice shoe-bag with shoe-horn. Newspapers given. As pre-departure drink only non-alcoholic beverages offered. Hot towels given. Onboard no champagne, only one white and one red-wine (French country wine, substandard). They ran out of beer and had only Yinjang beer onboard. FA cared well for passengers, though poor in English. IFE content was quite OK and easy to manoeuvre. Service shortened by putting on seat-belt signs far too much – thus, discontinued 40 minutes before landing and only started after 25 minutes airborne. Priority of luggage handling, check-in, boarding, lounge access, and transit, were all perfectly implemented and prioritised for premium cabin travellers. I noted that economy travellers were also well taken care of in transit. All in all the product is quite acceptable and the price was considerably lower than any other airline for this route except for Cebu pacific which I consider as an LCC; and Malaysia Airlines which have now gone dry on all domestic and regional flights. China Southern is a class or two higher compared to Air China regional business class which I travelled in a few months earlier. European “full-service-carrier” airlines are in general not better in business class than CZ, though CZ is not fully top notch.

✅ Verified Review | Los Angeles to Guangzhou by China Southern Airlines in economy class for visiting relatives in China. It took almost 15hour in flight, the flight attendants are nice and patient to me when I asked questions. The entertainment system is cool with earphone and multi choice. But I think the meal should be improved.

✅ Verified Review | London to Guangzhou, economy class ticket that I upgraded to business class. The crew were excellent and a comfortable journey. They recommend the liquor for me and quality better than before, especially for wine. The meals were not suitable for my taste. I often take their A380 to Los Angeles, I think that airline meals better than this one, especially Chinese food. In addition, this international flight arrived in domestic flights terminal, leading us to waste a lot of time in the airport, it is not the first time.

✅ Verified Review | Guangzhou to Fuzhou,CZ3877 seat 2A on April 21st. Boarding delayed but not much information provided. Plane on remote stand, so boarding via VIP bus. First time for me on Embraer 90, 2-1 seats per row in C well padded, cozy and very comfy. I wish China Southern could use this kind of seats on their A320/B737 fleet. Young FA smiling, very polite and hard working, even asked me how to address me properly (rare on CZ flights). Food very poor, advertised as afternoon snack but I also had the same as breakfast on another flight. Artificial ham in the salad was disgusting. Drinks good. Arrived almost an hour and a half behind schedule due to weather. China Southern sometimes offers great promotions on business class tickets - great value.