China Eastern Airlines

Not Verified | This is the worst airline I have flown with. They cram everyone in the back section and there is a whole middle section empty but they won't let you move. The food is inedible and you can't even get a glass of wine on a 12 hour flight. The movies are very old.

✅ Trip Verified | No inflight entertainment updated, food and beverage very bad quality and no fresh products. Plane got redirected to a different airport per 4 hours, not much help or extra food from the airline.

✅ Trip Verified | The Flight Attendants wasn't quite helpful. The ticket is quite acceptable for RMB $4114 for 4 People including 1 children. The food is good, it includes snacks, main course, dessert and juice. The seats is comfortable although the seat haven't include a TV and the seats headphone jack is broken.

✅ Trip Verified | New aircraft both ways, meal service - cold box. Pretty bad on incoming leg, very good Japanese bento on incoming. No additional drinks but bottle of water, no IFE.

Not Verified | It was not a very good flight. I flew MU 543 from Shanghai Pudong to Singapore Changi on the overnight flight. It was quite disappointing. First the aircraft arrived from Singapore was late which was still ok. But the product is very old. The touch-screens are not functioning and had to use the console to control it. There was no headphones given and the service was very limited. The departure time was delayed and even the flight next to us pushed back first even though our departure time is earlier. This is quite a disappointing for a full service airline to provide such a service.

✅ Trip Verified | Brand new A350 plane from Shanghai to Tokyo. Seats were comfortable. Cabin crew was courteous. But the food was horrible. Transiting in Shanghai was chaotic and very rushed although had about 1 hour between flights. Will fly with them again but will probably not if a transfer is required at Pudong airport.

✅ Trip Verified |   Check in at Shanghai Hongqiao airport was abysmal. The rudest agent I have come across in years. The lounge was full at the time I used it, think school canteen and that's about it. Seat onboard was comfortable enough, but grubby as were the rest of the cabin fixtures. One female staff serving this cabin was courteous but couldn't speak a word of English. Sat in bulkhead row with briefcase etc by my feet, and nobody applied the expected safety rules to stow them for take off and landing. Meal box passed to me after boarding, in complete silence. The food was inedible, and working in China I normally like Chinese food. As always with Chinese airlines, not a single word from the cockpit - do they even use humans to fly their aircraft? If you have a choice, avoid Chinese Eastern like the plague.

✅ Trip Verified | Clean fairly new aircraft, not like the one we flew out of Gatwick to Shanghai which was quite old. The seats on the flight to Heathrow were modern and comfortable. The entertainment films are rubbish and there for Chinese people. The head sets are the small old fashioned cheap ones and after a while very uncomfortable, not noise canceling The food is just awful. The crew were very nice and helpful but their command of the English language is not good. Difficulty asking for sweetener it took 3 stewardesses. Flight itself was excellent. Will I select China Eastern in the future, no, even though it's cheap.

✅ Trip Verified | The cabin is clean. Flight attendants are friendly and kind. The seat is comfortable. The food is delicious and fresh. Flights departed on time. The price is reasonable.

✅ Trip Verified | It's a pretty standard airline, they fed us well, came around with water a lot (which is more than can be said for a lot of airlines), and the seats were fine. Which is all you can ask for when flying economy. In terms of value for money, it's pretty impressive. Getting through Shanghai airport was a bit of a hassle, but that's about the place, not the airline. Check in was fine, the guy who checked me in was really nice. At the end of the day, flying economy, you're never going to be in the lap of luxury, but I would recommend them as an airline.