Cebu Pacific

✅ Verified Review | Manila to Cebu. This is the worst airline ever. The ground staff are not friendly, the flight attendance are no exception either. On top of it, their customer service/care the worst I ever experienced. I will not recommend this airline to anyone I know. Cheap airline with cheap services fit them perfectly.

✅ Verified Review | They have the worst website ever! Tried over 10 times to book online with 2 different credit cards and it would never accept either one of them (called both card companies and both said they didn't decline anything). To top it off when called the call center I gave them one of the cards I previously tried to use and it went right through - and they charged me $25 to book it through them and refused to waive the fee. They need out source their customer care to a place where they don't train them to say only "no, sorry sir".

✅ Verified Review | Legazpi - Manila on 22-April. Flight arrived in MNL 15 minutes early. Of course this is a budget airline so you need to purchase if you want something on board like food, blanket etc. But for people just want to transit from point A to B this is an excellent option as Cebu Pacific offers half of the price less that its rivals.

✅ Verified Review | Kuwait to Sydney via Manila. The staff was friendly but service was slow. The food was horrible, didn't have any flavour at all. On the second flight it was barely warm. Never pre-order meals from this airline - bring your own food. Even the ice tea/juice that came with the meal was undrinkable. Like water with a cup of sugar. There was no entertainment and drinks or any food aren't included to the ticket price. You have to pay even for water. If you had bad luck and end up flying with this company, bring your own blanket. Surprisingly there is none in the plane and it is cold there.

✅ Verified Review | Return flight Manila to Kalibo (Boracay). First time with Cebu Pacific and everything went smoothly. Booking was very transparent and easy, flights on time, clean planes, professional and friendly staff. My over-sized sport equipment was tagged as fragile and delivered without damages. Low cost business model at it's best! Strongly recommended.

✅ Verified Review | Flew from Manila to Iloilo. I am giving Cebu Pacific a 10 this time. Online booking was smooth, online check in was ok, ground crew were friendly and proactive in offering the loyalty membership. Cabin crew were friendly and surprisingly both MNL-Iloilo and Iloilo-MNL, minimal delays only. Great job keep it up.

✅ Verified Review | Manila to Iloilo return. Online booking and online check in was ok, ground crew friendly and proactive in offering the loyalty membership. The cabin crew were friendly and surprisingly both flights with minimal delays only.

✅ Verified Review | Flew from Hong Kong to Manila. Incoming flight was delayed due to congestion at Hong Kong Aiport. Cebu Pacific ground staff did not properly screen the carry on luggages and as always people take much more than the 5 kg allowed. The extra luggages had to be loaded to further delayed and of course fall to the queue - 2 hours and counting for a scheduled 9 pm flight.

✅ Verified Review | Cebu to Davao. The cabin impression is very clean and modern. I got seat 4F. The seat was quite comfortable. Legroom was okay. The flight was slightly delayed. The pilots and crew apologised for the delay, they were very friendly. For the price you are paying for, it is worth it!

✅ Verified Review | Cebu to Siargao. Cebu Pacific is the worst! This is our second time flying this airline within 2 weeks of visiting the Philippines and it was always late. We were to fly a third time using this airline out of Siargao to Manila but we decided to just take our losses and booked with another airline. Before this, they changed our flight times without notification. They don't offer any refunds or compensation. They offered to reschedule (obviously since we don't have a choice!) only and not even a refund. I truly wonder how a company like this stay in business with the way they run things.