Cathay Dragon

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 62 reviews
7/10
4 star Skytrax Rating
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4/10

"high priced budget airline"

(Hong Kong)

Verified Review | Hong Kong to Changsha return. Outward flight left on time and arrived slightly early. Plane was very clean. Snack was to say the least minimal, pack of 4 cookies, bottle of water, small chocolate. I had to ask for coffee. For a 4000HKD ticket I would have expected more. Return leg, we all boarded early and could have left early, however we sat for 45 minutes before an announcement was made of a technical issue, it was sorted but left 30 mins late and was late into Hong Kong. More info could have been given and we all could have stayed in the terminal. Food identical? The airline is not Cathay, it is still a high priced budget airline. No in flight entertainment unless you have already downloaded the app.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteHong Kong to Changsha
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
9/10

"Very spacious and good IFE"

(United Kingdom)

Verified Review | Phuket to Hong Kong. New terminal in Phuket and it is much better than before. Spacious and airy. I missed the earlier Thai Airways flight and they directed me to the Cathay Dragon counter. The staff was sympathetic but asked me to buy a ticket online instead of directly from them as it would be cheaper and it was indeed of very good value. Check in was done quickly as I was very early for that flight. The ground staff also told me not to go inside too early as the lounge they use was not 'up to the usual standard' as the proper one wasn't open yet. Very honest and good advice as I found out later, it was merely a cordoned off area. The flight was full but boarding was orderly with priorities well respected. Smiley flight attendants greeted all passengers and the economy class seats were the same as their bigger brother Cathay Pacific. Very spacious and good IFE. Once level off, the crew immediately served a hot dinner. It consisted of a ham, potato and cheese salad (too creamy) and a chicken curry rice which was served pipping hot and very delicious. They came round with ice cream and tea later. The whole meal service took less than 40 minutes - very efficient. Call bells were answered promptly and the flight attendants were kept very busy on this full flight. Landing was on time but parked at the far end of the terminal. Despite that, it took 25 minutes from disembarkation to collect bags to boarding the airport express train.
AircraftA330
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePhuket to Hong Kong
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
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