PUB-DEN-BOS-RUT one way. The last leg was on Cape Air. Despite inconvenient location at BOS service is friendly and small aircraft are abnormally comfortable; the seat in front of you has a shape similar and usable as a footrest. Service is wonderful pilots crack jokes you are greeted personally at check-in. At BOS as I was boarding I realized I had forgot my laptop in the terminal. I ran back up to get it and met the gate agent bringing it to me. When I arrived in RUT it turned out my bag got lost. Despite the fact it was not at all their fault and that I could not provide them with any information they tracked it down within the hour and had it delivered in 36 hrs. If Cape Air flew to destinations that allowed me to do so I would go out of my way to fly with them.