| I bought a flight between Las Palmas and Fuerteventura in off-peak season, 5 months in advance at 12 noon (there were earlier flights as well). Quite soon they called me that the flight is rescheduled on 8 am (causes huge problems on Fuerteventura to get to the airport in time as public transportation doesn't function earlier than 7 am - taxi costs 50$ min). Then on a check-in the employee could not find my entry and it took him ~20 mins and several calls to get things sorted out (most likely i was not in 8 am registry list still, as i bought ticket to 12 pm flight initially and someone forgot to update that list), which almost made me late for the flight - got in on final call. Turned out there is no assigned seats at all, so active fast running teenagers occupied all window seats. Then I've put my e-book Kindle into seat pocket and forgot it there, contacted the airline 5 hours later after the flight via e-mail saying that i am still around to pick it up, two days later received a reply "sorry, not found anything" - impossible as I was the last leaving the jet and i am 100% positive about leaving my device in the pocket. Airline web-site as well as in-flight magazine are in Spanish. Yes, definitely the majority of tourists on Canary Island speak Spanish. A very customer-oriented approach. I was flying on Nov 1-4th 2018. Overall not pleasant impression about this airline, avoid if possible.