Bulgaria Air

Sofia to Brussels with Bulgaria Air. The check-in line at Sofia Airport was long, but it moved quickly, as did the security check. Staff was courteous and efficient. Upon entering the plane, we were given a bottle of water, which was later followed by a sandwich and a choice of hot and cold beverages. We left on time and arrived at our destination on time. Cabin staff was friendly and professional. An easy, enjoyable flight.

✅ Verified Review | I flew Bulgaria Air E190 from Sofia to Varna two weeks ago. The seat was Ok, the only food - chocolate - also, the service, a little bit slow, but overall was good. The flight was 30 minutes late and they made us get out of the plane and sit in the bus because they had to do a check.

FB431 on 30 June from Sofia to Paris CDG. Check-in lines were long but for baggage drop it was quicker and they let you use the Business Class counter. Bag tagged to Paris and thru security and immigration to the gate. Boarding was via bus on the tarmac - strange as only 3 of the 10+ jet bridges were occupied. 2 buses filled up the plane. Greeted upon boarding and the attendants checked everyone boarding pass. Bottle of water in the seat for each passenger. Departed on-time and smooth flight. Drink service 2 x and a snack provided (similar to the DUS-SOF flight I was on a few days earlier). Landed on-time in Paris and off the plane quickly - bags took a bit long but overall good flight. No complaints with Bulgaria Air - very nice service and on-time flights for a good price.

Dusseldorf to Sofia on 28 July. Online check-in is available but on their webpage is says it isn't from DUS - but it was and got my seat and BP quickly. Checked my bag at the counter - friendly agent but she was from an airport company - not Bulgaria air. Boarded by bus - full plane but people were organized and no pushing. Nice welcome from flight crew; bottle of water for each passenger was already in their seat. Departed on-time. Seat comfort is perfect - plenty of knee-room. 2 hour 30 min flight and was served a turkey and cheese sandwich, chocolate and a drink run. No in-flight entertainment but was watching my DVD's so didn't matter. Landed on time and jet-bridge into the terminal (which is new and easy to naviagate). Immigration was quick and friendly and bags were on the belt soon. Good flight!

✅ Verified Review | Another pleasant flight with Bulgaria Air from Varna to Sofia. It's a regional airline, but still very good. I liked how nice the cabin crew were and how professional the pilots were. The food was not so nice, it was just a snack. Otherwise I like the airline and I recommend it.

✅ Verified Review | Another flight with Bulgaria Air from Sofia to Varna. Service in Sofia is always nice. Only noriority fast track, but that's OK. The Bulgaria Air lounge was perfect, as well as the flight. The food was nice, the crew as well. Seat was comfortable. Only two of us in Business Class, which was very good.

Never again I will book Bulgaria Air. We booked in October 2015 7 tickets to fly the 1st June 2016 to Sofia for a citytrip. They already changed a few times the hours of the flight. The return was to be in the evening and now they changed it to 6amin the morning. And last week they changed the depart from 9am in the morning to 20.25 in the evening. So we lose 2 days of our city trip. Never again!

✅ Verified Review | I flew Bulgaria Air economy class from Varna to Sofia on an A319. Overall the flight was good. The food was okay, the crew was friendly. The plane wasn't full, so most of the passengers had three seats only for themselves, and the seat was comfortable.

✅ Verified Review | My trip to Sofia on the 19th of December went very well, from the staff to the good trip and beverages. However the plane does not have any IFE which is a pity because we could use one of them to watch movies and play games. Bulgaria Air does offer their SkyMagazine that was very nice. The staff at the arrival however were not nice and were very impatient and angry. I think the trip itself was very nice just some little things that could make it better

We booked a ski vacation to Bulgaria and during the online booking at the official Bulgaria Air website we specifically ckecked the box indicating we would bring skis with us. On the way from Amsterdam to Sofia there was no problem to check in our skis. On the way back from Sofia however the skis were refused. We needed a special document and had to pay an additional €30 - which we could obtain somewhere at the airport. If we would have followed that procedure we would have missed our flight (huge lines for check-in which costed us already 40 minutes) so we decided to leave the skis behind at the airport. It is amazing how they treat their customers. Complaining is useless, they just keep on repeating their mantra of rules. Ridiculous that ckecking in skis in Amsterdam is no problem but on the way back they are simply refused. Don't fly this airline if you want to bring something special or want be treated as a human being.