Brussels Airlines

MAN-BRU-ATH. Can't say much about the first leg all I know that it was a Dash 8 the service was good and it was bumpy. The second leg was better. we were impressed with the service; that's all I can really say. It was the cheapest we could find.

SN 2624 HAM-BRU on 24 May 2013. SN 3816 LIS-BRU on 26 May 2013. SN 2629 BRU-HAM on 26 May 2013. Nice new Airbuses. Good Recaro seats throughout that provide ample legroom even in Economy for a 189 m tall person. Friendly staff and departure on time. A really bad downturn however is that in the lowest fare class not even a free soft drink is provided! Its not a no-frill airline but a full star-alliance member. On the second leg with TAP this was no problem even alcohol was served for free.

Low cost airline but without low cost. After 3 hours sitting on the plane the staff came and asked everybody whether anybody wanted to buy drinks! Credit card accepted. On a low cost airline like Ryanair I would understand this that's their low cost strategy. Brussels Airlines is an airline like Lufthansa Swiss and so on and are not cheaper at all. On all other airlines you get at least drink.

FRA-BRU-FIH and back in business class. Service in Business class improved a lot since last year! I find Brussels Airlines better than mother company Lufthansa. Service in Business class is almost at the same level of Swiss. They have great seats on board very good food and excellent staff at the gate and on board. I was greeted with a smile while entering the plane during the service and when I left the aircraft. The dinner service was quite good especially for a 6hr 30 min transatlantic flight. Brussels Airlines is a small but very nice company I will fly them again in the future!

BRU-JFK A330-300. The flagship route of SN but a decidedly mixed experience. While the seat pitch was excellent for Y and AVOD was decent food was pretty mediocre and staff service was poor even by American standards with rude flight attendants who ignored passengers and forgot the simplest requests.

Brussels-Venice-Brussels: both departures on time clean plane comfortable seats friendly staff both in Brussels and Venice prices on board reasonable. Excellent value and a cheap ticket.

LHR-BRU on A319. Plane was clean staff polite. I'm a big guy and legroom was really good. Would recommend!

BCN-BRU. I got a cheap ticket for this flight so I didn't expect a lot. Everything is just fair certainly not outstanding. No problem for a 2hrs flight.

Oslo-Brussels-Banjul. First time travelling with Brussels Airlines - certainly not the last! Enjoyed the service from Oslo with easy connection in Brussels. Most impressive though the service from Brussels-Banjul. Brand new aircraft. Very comfortable and relaxing. Staff did their utmost to serve passengers. Will use Brussels again. Only negative - the "pillows" attached to the seats. A little uncomfortable should have been a little bit softer.

I flew with this airline from Brussels to London. The check-in process was fine as was the bag drop too. Queue management was not very good at all and caused a few concerns to say the least. I found the cabin to be clean and tidy and in good order. The crew were pleasant and efficient if rather lacking in ability to deal with 3 rowdy passengers. I had the cheapest seating option and for a short flight it was tolerable!