British Airways customer review
Bob Motto (United Kingdom)
LHR to DXB 11 Jun 14 Club World Upper Deck 64A - Great flight slight delay of ten mins but excellent crew on the upper deck. Food choice is excellent and service as always of a very high standard. Not too sure about the new wash bags large draw string bag with minimal contents the wash bags get bigger but the contents get smaller! Nothing really useful in the wash bag not even eye masks or ear plugs. Useful contents would be mouth wash wet wipes etc it is about time BA looked at returning to Molton Brown which was a lot superior than the Elimis range. Otherwise a great flight met by special services on arrival in DXB who whisked me through Immigration and Customs within 20 mins of landing which exceeded all expectations.
| Seat Type | Business Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
C Edgar (United Kingdom)
Flew from Edinburgh to New York via LHR on 5th and 10 June. All flights were very full but the service from check in to on board were very good. My only complaint was the breakfast on the return flight a croissant jam and tea or coffee which was very disappointing.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
Nelson Laura (United Kingdom)
Outbound BA 175 12/5/14. Return BA 286 1/6/14. Recently travelled economy on long haul to NYC and returned from San Francisco having previously done long haul with Virgin. BA knocks Virgin into a cocked hat. Love BA. Keep flying the flag!
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
R Brown (United Kingdom)
LHR-EWR rtn econ/premium. Very good experience as usual with BA. Having gone through the highly pleasurable T5 it was all aboard a 2 week old Dreamliner for the 7 hour outbound flight. Seats pretty comfortable for economy and new entertainment system very good indeed. Return in premium economy wasn't bad at all comfortable enough to sleep the duration of the return flight. Cabin crew professional and attentive in both directions. Will be using the service again next month.
| Seat Type | Premium Economy |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
John Pollock (Australia)
BA11 LHR-SIN 11 June. This flight and the reciprocal one from Singapore to London in economy a month ago have restored my faith in BA. The aircraft was clean and in good condition; seats were comfortable staff were unfailingly attentive friendly polite and efficient. Meals were of a good standard toilets were clean and properly maintained throughout the flight. Boarding and disembarking were seamless from BA's side. One of the best flights I have had for years on many different carriers.
| Seat Type | Premium Economy |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
V Bristow (United Kingdom)
BA 213 LHR to Boston. T5 was very busy but check in was fast and efficient. The flight was on a 747 the aircraft was clean but looking dated. We were seated to the rear of the aircraft. The food choice was OK but both meals had curried options fine if you like curry but limiting if you don't. Lucky for us there was still a choice. My TV was broken so I had a long 6.5 hours. The flight crew were very helpful and happy.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
R Thompson (Canada)
Flew World Traveller Plus for the first time. Our trip was to and from LHR from Toronto YYZ. When flying a distance World Traveller Plus is well worth the little extra. Being a big guy - tall - I really appreciated the larger seats and the extra leg room. And the on-board staff were super. Will never fly regular economy again if at all possible. Unfortunately we got caught in the baggage screw-up at Heathrow on Friday June 6th. We made it back to Toronto OK but our luggage was just delivered to our house today Wednesday June 11th. I guess that one must remain philosophical when these things happen. I'm just glad that it was at the end of our vacation and not the start. All-in-all I will definitely fly British Airways again.
| Seat Type | Premium Economy |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
Wallace Gordon (United Kingdom)
Glasgow to LHR on a completely full flight. The crew were amazing despite being provoked by an extremely rude lady who was sitting at the emergency exit seat they remained calm and professional despite her rude and obnoxious comments. Departed on time and landed early which is always nice.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
Ian Roberts (United Kingdom)
LHR-CPH-LHR both A320s. Other than bussed to stand on the outward all was very good. The bus is unexpected at a 'new' terminal but the warmth of the welcome from the crew cheered you up a lot! Simple and tasty flatbread and drink ideal for the 1.45 journey. The return was a tad delayed due local ATC but even though only 10 mins or so the flight deck kept us very well informed and the crew came round with juice or water. Delay was made up enroute and bag appeared as I reached the carousel. Advance booking and using a few points (some I earned back on this flight) made the fare cheaper than low cost carriers. With BA renewing it's fleet the a/c seemed almost new and all very enjoyable.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
British Airways customer review
J Doherty (United Kingdom)
Rome Fiumicino - LHR Jun 1st Economy Airbus 321. Great staff food offering poor I would have been happy to pay for a better option.
| Seat Type | Economy Class |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
