LHR-PISA-LHR. I have a house in Tuscany so fly there often. I used to fly a certain yellow/blue/white budget carrier from Stansted but got fed up at being treated like an inconvenience and that the FA's consistently spoke poor English. As a Silver card holder my wife and I enjoyed a nice breakfast in the lounge. It was not busy. We were seated in the exit rows which I selected before we left. It was better than the Club Europe space I had last month - which is why I bought economy as opposed to Club which I feel represents very poor value. The plane was a nice new A320 with the new seats. It was spotless. We had a nice snack on both flights + a few Gin and Tonics for me ! (the wife was driving on arrival) The FAs were great. Friendly and treated us like customers - not like cattle. Funnily enough both flights pushed back early and arrived early. Flight home was a bit rough due to high winds around Pisa - and a re-assuring comment over the PA system was a thoughtful touch to nervous flyers - my wife included. All in all BA at its best. They either getting it right or spectacularly wrong. There never appears to be anything in the middle. Am flying again with them in 4 weeks time and look forward to it.
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