"recommend avoiding Breeze Airways"
T Hardy (United States)
✅ Trip Verified | Just had the worst customer service experience of my life with Breeze Airways. Two days before my flight was scheduled to depart, they emailed me with a notification that my flight had been cancelled. No opportunity for recourse, no phone number on their website, and no response for almost 24 hours to the emails, sms messages, and messenger app messages I sent. Even worse, if and when they do finally respond to you, it turns out that they won't even help you rebook a comparable flight. It's basically, "Sorry, you're out of luck." This is absolutely unacceptable. I built my vacation around the availability of this flight. As a result of their mistakes, I had to book a far worse flight at a far greater cost that will not get me to my destination in time to work the next day, which means that I am also losing income. Overall, their mistakes are costing me hundreds of dollars and a lot of wasted time and energy, and they offer no real compensation or even sincere apologies for what they have done. I know budget flights are tempting, but given my experience here I would highly recommend avoiding Breeze Airways. They are worse than all others.
|Type Of Traveller||Solo Leisure|
|Seat Type||Economy Class|
|Route||San Francisco to Richmond|
|Date Flown||June 2022|
|Value For Money||12345|