"don't recommend to anyone"
Stojan Gan (Macedonia)
Not Verified | The worst airline I have used. The moved the flight earlier for 3 hours. Called me in the middle of the night if i can come earlier. Then the flight was delayed for 1 hour. Total mess and don't recommend to anyone.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Tel Aviv to Thessaloniki |
Date Flown | July 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst airline I tried"
Lennon Qualmann (Israel)
✅ Trip Verified | Worst airline I tried. Delays of 6 hours+. They gave food in the airport for the delay after people have started making a fuss about it. They delayed the flight every hour by another hour not letting anyone know about the actual delay in advance, even though there was only one plane available for this flight that was known would take at least 4 hours to do a round trip to come back and pick us up.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Heraklion |
Date Flown | July 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Decidedly the worst airline"
C Daniels (Israel)
✅ Trip Verified | Decidedly the worst airline. No contact phone number as the one provided is disconnected. Emails go unanswered. Purchased "cancellation" insurance from the airline, which promised a refund. When the refund was requested, the airline simply went dark. A follow-up email a day later was responded to claiming the refund eligibility period expired the prior day. Further emails seeking clarification on why the original refund request was no honored continue to be ignored by the airline. Recommend avoiding any travel with this airline, and in particular paying for the cancellation insurance as it appears to be a complete scam. At this point I regret not reading reviews on this shady outfit prior to purchasing as others have experienced similar disappointment.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Barcelona |
Date Flown | June 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Seats extremely narrow and uncomfortable"
G Dalin (Israel)
Not Verified | 1) Seats didn't recline. 2) No video screens or entertainment. 3) Water must be purchased. 4) 100% full. No room to budge. 5) Seats extremely narrow and uncomfortable. 6) Aged plane.
Aircraft | Boeing 747 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Prague to Tel Aviv |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"charged full price without refunds"
Yoef Rachamim (Israel)
✅ Trip Verified | The worst airline we have flown on in every way. Old and nasty planes Stewardesses are nervous and knock you with your luggage. Unlike other companies, they approve loading a trolley with the regular card, but limit it to 5 kilos. Not only is their luggage limit the lowest they also stand by every passenger not to be one gram more. That's why there is also a long, never-ending line of people moving things from suitcase to suitcase and throwing clothes in the trash. The whole exercise is to charge 70 euros for one suitcase in one direction! We arrived at check-in an hour before the flight. They closed the check in and there was not one representative in the area to answer. They just let us miss the flight that left anyway in 40 minutes late. Of course they charged full price without refunds even though we booked a flight through them for the next day.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Crete |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"cabin was so dirty"
L Steeg (Germany)
✅ Trip Verified | One of two airlines that fly from Tel Aviv to Prague (direct). Would recommend choosing any other airline even if it’s with two connecting flights. Check in was in person with no option to do online. The line was more than an hour long and did not look like they made any effort of speeding it up. The crew were ok considering the stress they were under. The price was not good either probably because of the lack of competition, so you get all the features of a low cost airline for a full price. Airplane was old and not well maintained. The cabin was so dirty that I was too grossed out to take the safety guide out.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Prague |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"most definitely not recommend them"
A Levi (Israel)
Not Verified | Absolutely the worst airline I have experienced. Most definitely not a cheap flight! Paying £322 with no suitcase in off-peak time for just one hour flight most definitely there is no bargain there. You can bring 5kg of free luggage wow thanks! Most cabin luggage these days is at least 3kg per suitcase which only truly gives you about 2/3 kg to play with unless you pay £40 for 20 kg each way. The 40-minute flight from TLV! Absolutely ridiculous not to mention they are not running on time. Will never ever fly with them again and most definitely not recommend them. This company is an absolute joke. My flight was meant to leave at 18:25, 3 days earlier I received a WhatsApp text to inform me that the flight time has been changed and the new flight time is 11:10 am! I replied to the text requesting a bit more info sadly as anticipated no response at all! I cannot make it for 11:10 there is a reason why I chose the later time. Absolutely a joke of a company. I feel so stupid for not reading the reviews before buying the ticket. Certainly, I will never fly with them again never.
Aircraft | Boeing 737 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Larnaca |
Date Flown | October 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Horrible experience"
B Harci (Israel)
✅ Trip Verified | Horrible experience. An outdated airline with no online checkin and very non standard carry limitations of 5 kg per passenger. After hours long waiting to check in due to non professional staff, I had to weigh my small handbag as they try to charge everyone. Seats are dirty and falling apart only held by duck tape. Worst experience I have had with an airline low cost or otherwise
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Crete |
Date Flown | August 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"did not refund the money back"
Hakam Rabi (Israel)
✅ Trip Verified | They cancelled our flight and we asked for a refund one year ago, it has been a full year and they did not refund our money yet. I wrote several emails and called several times but they keep saying “in process” and did not refund the money back. The worst airlines in the world
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kos to Tel Aviv |
Date Flown | August 2021 |
Value For Money | 12345 |
Recommended | no |