Bluebird Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 20 reviews
3/10
No Skytrax Rating
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1/10

"Very bad onboard service"

(Israel)

Not Verified | 3 hours delay. Worst boarding, worst service. Very bad airplane with horrible seats. No online check in. No notification about delay. No compensation. Very bad onboard service. Worst flight of my life
AircraftBoeing 737-800
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteAthens to Tel Aviv
Date FlownFebruary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

“Very unpleasant behaviour”

(Israel)

Trip Verified | Flight was cancelled, which is ok if you got a refund. Month and a half have passed and I still see no money coming. What is the most unpleasant - I can not find any phone number of support to discuss the issue. I filled in form on their internet site but have not got any reply. Very unpleasant behaviour for a business entity.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTel-Aviv to Budapest
Date FlownDecember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

“the worst airline experience”

(Greece)

Trip Verified | Definitely the worst airline experience I have ever had. It’s my first and definitely the last flight I will have with them. Changed flight time after booking putting us two hours later and the cabin baggage regulations are different than the European standards.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteAthens to Heraklion
Date FlownJanuary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
9/10

"a very pleasant experience"

(Greece)

Trip Verified | My family and I traveled from Athens to Prague and back and it was a very pleasant experience. It's what you'd expect from a low cost airline and the people at the check in desks (both from Athens and Prague airport) offered to check in our cabin bags at no cost so we don't carry them around. The crew was nice and the planes were in good condition. No cancellations, no delays and no hidden fees (for us at least, idk if we were lucky).
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RoutePrague to Athens
Date FlownJanuary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"a lot of cancellations"

(Greece)

Trip Verified |  Lucky if you fly with them, have a lot of cancellations of flights and a lot of delays. Plane was clean but old and you could see her age. Crew was nice and helpful; there were announcements of the path of the flight. In flight service was minimal.
AircraftBoeing 737-800
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Berlin
Date FlownDecember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"worst service from an airline"

(Greece)

Trip Verified | They don't have online check in. This means that you need to be at the company's ticket control 3 hours before your flight. As I did. I had to wait an hour and a half until my turn came, because two people were trying to serve two flights (all passengers need to go through the control). When I checked in my hand luggage, they asked me if I had paid for it, when I answered in the negative, they informed me that the charge, regardless of kilos, is €70 - the truth is that it was 9.8 kilos (2.8 kilos over the allowed limit). Despite my dissatisfaction, with the 1.5 hour wait to be served and for the extra charge of €70, while I paid the price, they did not allow me to take the suitcase with me in the cabin, which means extra inconvenience while waiting to receive it from my destination airport. By far the worst service from an airline. Since I didn't know her as a company, I booked a flight with her. The lesson of all history is to buy a ticket only from companies you know, regardless of price.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAthens to Heraklion
Date FlownDecember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
10/10

"These guys are my heroes"

(United States)

Trip Verified | These guys are my heroes! My flight out of Tel Aviv kept getting cancelled due to security issues. I was stranded in Israel. But this little airline kept flying people out. They flew us out when it was war. God bless this airline for its courage and service to us stranded Americans.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTel Aviv to Athens
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

“Bluebird kept flying”

(United Kingdom)

Not Verified | Bluebird seems to get a lot of grief for its punctuality. But I give it 5 stars for a simple reason. When BA and Virgin and so many others decided that as passenger safety was their priority they were going to run away and leave everyone in Tel Aviv, Bluebird kept flying. My favourite airline.
AircraftBoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTel Aviv to Athens
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"This not service"

(Israel)

Trip Verified | This so called low cost airline is all about scamming people and getting more money on the size and weight of the bags we bring on the plane. This not service, it's a cat and mouse game where the blue bird employees have a poor attitude.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteThessaloniki to Tel Aviv
Date FlownSeptember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
1/10

"no response is just plain rude"

(Australia)

Not Verified | Changed time and carrier arbitrarily and brought flight forward 2 hours. My connecting ferry was canceled due to bad weather. I was not really expecting a refund but no response is just plain rude. 5kg carry on is ridiculous.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteRhodes to Tel Aviv
Date FlownSeptember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
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