Bluebird Airways

✅ Trip Verified | Terrible experience with BlueBird Airways! At check-in for flight BZ131 from Rome to Tel Aviv on 23/03/2025, I was forced to pay an additional fee for my trolley, even though it met all carry-on requirements for size and weight, and was paid for with my ticket. The check-in agent didn't measure my luggage, just visually assessed it. This was completely unjustified and caused me financial loss and stress. I will never fly with BlueBird Airways again and do not recommend this airline to anyone.

✅ Trip Verified | My experience with Bluebird Airlines was extremely disappointing, and unfortunately, I cannot recommend them. Flight to Greece – Cancellation and Lack of Customer Service. My flight to Greece was canceled just two days in advance, causing significant disruption to my plans. While the airline offered a refund or an alternative flight, the new flight was delayed by four hours, which was far from ideal. I tried contacting customer service to explore other options, but there was no response at all. A non-existent customer service team is a major drawback in the airline industry, where passengers often require immediate assistance. Seating Issues – Paid for a Seat I Didn't Get. I paid extra to select a seat at the front of the plane by the window, yet I was assigned a seat at the back of the plane by the aisle. This is completely unacceptable and a clear case of misleading passengers. Return Flight – Excess Baggage Fees, Rude Staff, and Gate Change at the Last Minute. On my return flight, I was charged for 3 kg of excess baggage, even though my suitcase weighed only 11 kg instead of the allowed 8 kg. To make matters worse, the flight manager was rude and unprofessional, making it almost impossible to have a reasonable conversation. Adding to the chaos, the boarding gate was changed at the last minute without prior notice, nearly causing me to miss my flight. This is a serious failure in passenger communication. Conclusion – Poor Service, Disrespectful Staff, and Lack of Reliability. There is no customer support, check-in staff share the same unhelpful attitude, and the airline does not uphold its basic commitments regarding seating or baggage policies. For these reasons, I strongly advise against flying with this airline and recommend choosing a more reliable company.

✅ Trip Verified | I was stopped by the airport because i had a problem with my passport, the bluebird staff did everything to help me get on the plane on time. The staff ran with me to the place where they make you a new passport, and the Security head took me in his car to the airplane, they all did a great effort to let me fly to my destination and not cancel it. Thank you guys!

✅ Trip Verified | On the way to Prague, Bluebird chartered out to an AKL aeroplane, which was cramped and the service terrible. But on return, on an actual Bluebird plane, the flight was wonderful. Clean, roomy seats, excellent service from the staff. It was the same as flying a non-discount airline but without the food. The captain even came over a few times to announce places of interest we were flying over, the staff were lovely and it was a great flight overall.

✅ Trip Verified | Worst airline I ever flew, service is awful. Crew are so not nice. Airplanes are old and not maintained. Didn’t fly on time with lots of delays and also they change the time of the flight.

✅ Trip Verified | Horrible company, never book them. They delayed our flight from Tel Aviv to Prague twice at the last minute, including 5 hours delay after the group was already at the airport. The same happened on the way back, from Prague to Tel Aviv with three last minuted delays, which made the group spend 7 wasted hours at the airport instead of continuing traveling in the beautiful Prague. The company did not take any responsibility, did not open the check in early, did not even addressed the customers with any explanation. Horrible experience, will never book them again. They did not take any responsibility, did not open the check in

✅ Trip Verified | We were meant to take a one way cruise from Israel to Barcelona, and fly back with Bluebird. The cruise was cancelled due to the war, and we had to cancel our flight as well. Bluebird offered us a credit to use in the future, which was certainly better than nothing at all, and told us to use the reservation number to redeem the credit. However when we decided to redeem it, we found no way of using it in the new reservation, and no matter how many messages we sent them, there was no reply from them, so now we see no way of redeeming this credit.

Not Verified | I flew with Bluebird airways last week. There was an one hour delay, which is typical for low class airlines. The flight is old and they offer no meals whatsoever. I cannot say it's a bad airline . They hardly answer emails.

✅ Trip Verified | Bluebird Airways is the worst airline ever! They weigh every single piece of luggage and item you carry on or check in, making the entire process incredibly frustrating. They cancel flights without notifying their passengers properly, leaving you stranded and confused. Their system and website are a complete disaster – canceled flights still show as confirmed and on time. When you finally reach the airport, you discover the flight is canceled. They claim to send messages to your phone number, but not even an email is sent. Do they think they're my boyfriend, sending texts to my phone? This airline is a complete joke. Avoid at all costs!

✅ Trip Verified | Awful. The crew is rude and have a tendency not to be of use nor help, barely English speakers the stewardess said "no sir, in our planes the seats don't recline" with a smugness on her face that was just disrespectful. But worry not, for the aircraft itself is a disgrace. Photos attached. Wouldn't recommend it to anyone, and it was a mistake I will not make twice. Sincerely rather stay at home.