Bluebird Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 28 reviews
3/10
No Skytrax Rating
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10/10

"did everything to help me"

(Israel)

Trip Verified | I was stopped by the airport because i had a problem with my passport, the bluebird staff did everything to help me get on the plane on time. The staff ran with me to the place where they make you a new passport, and the Security head took me in his car to the airplane, they all did a great effort to let me fly to my destination and not cancel it. Thank you guys!
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTel Aviv to Barcelona
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"a great flight overall"

(Israel)

Trip Verified | On the way to Prague, Bluebird chartered out to an AKL aeroplane, which was cramped and the service terrible. But on return, on an actual Bluebird plane, the flight was wonderful. Clean, roomy seats, excellent service from the staff. It was the same as flying a non-discount airline but without the food. The captain even came over a few times to announce places of interest we were flying over, the staff were lovely and it was a great flight overall.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePrague to Tel Aviv
Date FlownDecember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

“service is awful”

(Israel)

Trip Verified | Worst airline I ever flew, service is awful. Crew are so not nice. Airplanes are old and not maintained. Didn’t fly on time with lots of delays and also they change the time of the flight.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTel Aviv to Budapest
Date FlownDecember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"never book them again"

(Israel)

Trip Verified | Horrible company, never book them. They delayed our flight from Tel Aviv to Prague twice at the last minute, including 5 hours delay after the group was already at the airport. The same happened on the way back, from Prague to Tel Aviv with three last minuted delays, which made the group spend 7 wasted hours at the airport instead of continuing traveling in the beautiful Prague. The company did not take any responsibility, did not open the check in early, did not even addressed the customers with any explanation. Horrible experience, will never book them again. They did not take any responsibility, did not open the check in
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteTel Aviv to Prague
Date FlownDecember 2024
Seat Comfort 12345
Ground Service 12345
Value For Money 12345
no
2/10

“there was no reply from them”

(Israel)

Trip Verified | We were meant to take a one way cruise from Israel to Barcelona, and fly back with Bluebird. The cruise was cancelled due to the war, and we had to cancel our flight as well. Bluebird offered us a credit to use in the future, which was certainly better than nothing at all, and told us to use the reservation number to redeem the credit. However when we decided to redeem it, we found no way of using it in the new reservation, and no matter how many messages we sent them, there was no reply from them, so now we see no way of redeeming this credit.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBarcelona to Israel
Date FlownJanuary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
6/10

"they offer no meals whatsoever"

(Israel)

Not Verified | I flew with Bluebird airways last week. There was an one hour delay, which is typical for low class airlines. The flight is old and they offer no meals whatsoever. I cannot say it's a bad airline . They hardly answer emails.
AircraftNoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTel Aviv to Barcelona
Date FlownJune 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"the worst airline ever"

(Israel)

Trip Verified | Bluebird Airways is the worst airline ever! They weigh every single piece of luggage and item you carry on or check in, making the entire process incredibly frustrating. They cancel flights without notifying their passengers properly, leaving you stranded and confused. Their system and website are a complete disaster – canceled flights still show as confirmed and on time. When you finally reach the airport, you discover the flight is canceled. They claim to send messages to your phone number, but not even an email is sent. Do they think they're my boyfriend, sending texts to my phone? This airline is a complete joke. Avoid at all costs!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTel Aviv to Larnaca
Date FlownJuly 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
2/10

"Wouldn't recommend it to anyone"

(Israel)

Trip Verified | Awful. The crew is rude and have a tendency not to be of use nor help, barely English speakers the stewardess said "no sir, in our planes the seats don't recline" with a smugness on her face that was just disrespectful. But worry not, for the aircraft itself is a disgrace. Photos attached. Wouldn't recommend it to anyone, and it was a mistake I will not make twice. Sincerely rather stay at home.
AircraftBoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTel Aviv to Parague
Date FlownMay 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Very bad onboard service"

(Israel)

Not Verified | 3 hours delay. Worst boarding, worst service. Very bad airplane with horrible seats. No online check in. No notification about delay. No compensation. Very bad onboard service. Worst flight of my life
AircraftBoeing 737-800
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteAthens to Tel Aviv
Date FlownFebruary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

“Very unpleasant behaviour”

(Israel)

Trip Verified | Flight was cancelled, which is ok if you got a refund. Month and a half have passed and I still see no money coming. What is the most unpleasant - I can not find any phone number of support to discuss the issue. I filled in form on their internet site but have not got any reply. Very unpleasant behaviour for a business entity.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTel-Aviv to Budapest
Date FlownDecember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
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