Blue Islands

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 47 reviews
6/10
No Skytrax Rating
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10/10

Blue Islands customer review

(United Kingdom)

Southampton to Jersey. The baggage system at Southampton was faulty and my bag did not make the flight. The staff at Jersey were excellent (Jersey airport Blue Islands and Servisair). They kept me informed and my suitcase arrived at my house at 8.30pm. A big thank you to all concerned.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Blue Islands customer review

(United Kingdom)

We tried to make a return reservation from Jersey-Zurich. The return schedule was not available so the Blue Islands staff person on the phone advised us to book the outbound and the return separately when the schedule was available. This we did. Because we booked the return from Zurich as a separate flight on the advice of Blue Islands staff we have been charged the return fare in Swiss Francs. The difference is approximately L200. We have written and faxed Blue Islands but they do not reply.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Blue Islands customer review

(United Kingdom)

Blue Islands really do make the customer feel special and not like cattle herded onto a plane. Staff are most courteous and booking online is quick and simple with no hidden charges. Give me Blue Islands airways any day of the week. Just a pity Blue Islands don't fly to Bournemouth from Jersey anymore - but you can't have everything.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Blue Islands customer review

(France)

I have just completed a round trip from Jersey to Geneva Christmas 2009. My journey both ways was very enjoyable. As someone who has no choice of airline to get out of France (Dinard) to the UK I have to use Ryanair the difference was startling ! Ryanair is not cheap if one has luggage so it's not the price I'm comparing it's the service. To have all the extras in the ticket price makes for a very relaxed way to travel. I loved it and can't recommend highly enough.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Blue Islands customer review

(United Kingdom)

We used Blue Islands for the first time a few days ago and certainly will be using again. Not only were the fares considerably cheaper than other airlines the complete package from booking online to arriving at Jersey and return to Southampton was so professional. The cabin crew on both flights were first class nothing was too much trouble for them their attitude and appearence gave a confident and professional air.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Blue Islands customer review

(United Kingdom)

SOU/JER via GCI. Booked BI rather than FlyBe after reading good reviews. Outbound was professional and genuinely like flying used to be. Dornier comfortable and quiet - cold drink plus snacks SOU/GCI cockpit visit on ground on GCI made our son's day almost instant baggage retrieval at JER and all at £150 less than FlyBe for the round trip. Return on a Sunday evening full JER/GCI - JER lounge cramped (2 flights to GCI) but free refreshments welcome nonetheless. Slight delay on incoming and high load on GCI/JER return led to switch to ATR42 for GCI/SOU. All handled efficiently and with smiles all round. 5 minutes late into SOU on Sunday evening - baggage off in 5 minutes so very pleased all round.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Blue Islands customer review

(United Kingdom)

I have been impressed with the three Blue Islands flights I have been on in the last couple of years from Guernsey to Alderney and twice to Jersey. The lounge service in Guernsey is excellent and all the staff very friendly and professional. My passport which I accidentally left on the plane this week following a flight to Jersey this week was retrieved quickly and given back to me in the arrivals hall which I was very pleased about!
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Blue Islands customer review

(United Kingdom)

SOU-GCI-SOU. Flybe appeared a better deal at first glance but once I had a proper look and added up the extras (since when was baggage considered an 'extra'?) it didn't look so good. I was also irritated that they were trying to mislead me about the total cost of their flights. So I booked Blue Islands and very glad I did. They're using the Dornier 328 on this route now and it's more comfortable than I'd expected for this size of plane (a 31 seater). They managed a cold drinks service in the just over 30 minute flight (and we arrived early both ways.) The lounge at GCI is excellent - lots of choice of hot and cold drinks and biscuits. All in all it was a more personal better quality of service than I'm used to for a very reasonable and very clear price. I'd certainly recommend them.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Blue Islands customer review

(United Kingdom)

GCI-SOU. Very good value. Everything included in the headline price no "extras". Nice little lounge at Guernsey for free drinks and biscuits. Dornier 328 very comfortable aircraft.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Blue Islands customer review

(United Kingdom)

JER-GVA-JER. Booked online - easy and reassuring. Slight problem in that unable to check in online due to technical issues. Lounge flight service all fine - long way home due to (scheduled) stop over in Zurich. Complimentary drinks and snacks and boiled sweets a nice touch. Living on Jersey our choice of airlines and routes is limited. We are all fed up with Flybe and so it is great to have another professional airline to choose from.
Seat TypeEconomy Class
Value For Money 12345
yes