Biman Bangladesh Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 106 reviews
6/10
3 star Skytrax Rating
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6/10

"definitely choose Biman again"

(Bangladesh)

Trip Verified | The flight was overbooked and thus we had to wait till the end for check in. Finally, we could board on the flight as the last two pax. We would not be able to fly that night if we did not have the wholehearted cooperation from Biman Officials. Since we had a rough time before the flight, Biman crews made that up during the flight. Landing at AUH was a bit harsh but safe. I will definitely choose Biman again.
AircraftBoeing 737-800
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDhaka to Abu Dhabi
Date FlownMarch 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"very disappointed with the service"

(United Kingdom)

Not Verified | Have used Biman Airlines in the past but this time was very disappointed with the service, found it difficult to sleep on the plane and asked for a coffee, the response from staff was very rude and I was made to feel uncomfortable simply for asking as I had apparently woken the staff during their sleep time, was told we should not ask until they decide to give us anything we would not be allowed any type of beverage. Chances are will not be using Biman for long travel again and will look at other airlines instead.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLondon Heathrow to Sylhet
Date FlownMarch 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
9/10

"The trip was quite smooth"

(Bangladesh)

Trip Verified | I traveled to and from Cox's Bazar in a comfortable manner. The trip was quite smooth. The crew were very professional. The Dhaka Airport's check-in process and other ground operations moved quickly.
AircraftBoeing 737
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteCox's Bazar to Dhaka
Date FlownMarch 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"The trip was quite smooth"

(Bangladesh)

Trip Verified | The trip was quite smooth. Staff and crew were professional. Other than immigration, ground operations at the airport in Dhaka moved quickly. Food was delicious.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMedina-MED to Dhaka-DAC
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"Ground staff are professional"

(Bangladesh)

Trip Verified | Ground staff are professional and supportive. On that flight, one passenger lost her hand baggage, and the ground staff help her to found out the baggage. Foods are tasty.
AircraftBoeing 737-800
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteBangkok to Dhaka
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"I felt safe and secure"

(Bangladesh)

It was a smooth journey. I felt safe and secure. Flight service was mention worthy but ground service needs more improvement. Immigration took an extra 50 minutes which caused a flight delay.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDhaka to Kathmandu
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"staff were absolutely professional"

(Bangladesh)

Not Verified | Had a very pleasant trip to and from Kathmandu. Total flight was so smooth. Crews and staff were absolutely professional. Check in and other ground activities, other than immigration were very fast in Dhaka Airport.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDhaka to Kathmandu
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"food is pretty good"

(Bangladesh)

Trip Verified | Dhaka to Sylhet. It is the national airline of Bangladesh. Its service is quite good. The planes are brand new. The food is pretty good.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDhaka to Sylhet
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"The food was delicious"

(Canada)

Trip Verified | This was my first trip with Biman Bangladesh Airlines. The crew was amazing. The food was delicious. They gave us bassinet seat so that we get comfortable with our 1.5 year old child. The journey was too long but without boredom. The entertainment system was not that adequate.
AircraftBoeing 787-9
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDhaka to Toronto
Date FlownAugust 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"all helpful hands guide us to our seats"

(Bangladesh)

Trip Verified | I have traveled with my family for the first time and my number one choice was Biman Bangladesh Airlines. Timely reporting and pick up by bus was splendid. In the bus music was entertaining. After reaching near the aircraft all helpful hands guide us to our seats. Nice take-off and landing were the result of professional workmanship of crew, engineering and ground handling units. Little refreshments were also a plus point to the service.
AircraftDash8-400
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDhaka to Jashore
Date FlownMarch 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes