Biman Bangladesh Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 93 reviews
6/10
3 star Skytrax Rating
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8/10

"The trip was quite smooth"

(Bangladesh)

Trip Verified | The trip was quite smooth. Staff and crew were professional. Other than immigration, ground operations at the airport in Dhaka moved quickly. Food was delicious.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMedina-MED to Dhaka-DAC
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"Ground staff are professional"

(Bangladesh)

Trip Verified | Ground staff are professional and supportive. On that flight, one passenger lost her hand baggage, and the ground staff help her to found out the baggage. Foods are tasty.
AircraftBoeing 737-800
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteBangkok to Dhaka
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"I felt safe and secure"

(Bangladesh)

It was a smooth journey. I felt safe and secure. Flight service was mention worthy but ground service needs more improvement. Immigration took an extra 50 minutes which caused a flight delay.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDhaka to Kathmandu
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"staff were absolutely professional"

(Bangladesh)

Not Verified | Had a very pleasant trip to and from Kathmandu. Total flight was so smooth. Crews and staff were absolutely professional. Check in and other ground activities, other than immigration were very fast in Dhaka Airport.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDhaka to Kathmandu
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"food is pretty good"

(Bangladesh)

Trip Verified | Dhaka to Sylhet. It is the national airline of Bangladesh. Its service is quite good. The planes are brand new. The food is pretty good.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDhaka to Sylhet
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"The food was delicious"

(Canada)

Trip Verified | This was my first trip with Biman Bangladesh Airlines. The crew was amazing. The food was delicious. They gave us bassinet seat so that we get comfortable with our 1.5 year old child. The journey was too long but without boredom. The entertainment system was not that adequate.
AircraftBoeing 787-9
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDhaka to Toronto
Date FlownAugust 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"all helpful hands guide us to our seats"

(Bangladesh)

Trip Verified | I have traveled with my family for the first time and my number one choice was Biman Bangladesh Airlines. Timely reporting and pick up by bus was splendid. In the bus music was entertaining. After reaching near the aircraft all helpful hands guide us to our seats. Nice take-off and landing were the result of professional workmanship of crew, engineering and ground handling units. Little refreshments were also a plus point to the service.
AircraftDash8-400
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDhaka to Jashore
Date FlownMarch 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"unprofessional behaviour of ground staff"

(Bangladesh)

Trip Verified | It's usually a pleasant experience and the plane is relatively comfortable. But I faced with some unusual issue like broken window shade and unprofessional behaviour of ground staff.
AircraftBoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCox's Bazar to Dhaka
Date FlownNovember 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"free upgrade before the flight"

(Bangladesh)

Trip Verified | I loved the journey. Staff behavior was quite well. They gave me window seat according to our preference. We also get an free upgrade before the flight. The take off and landing was quite smooth. Cabin crew was well behaved. Seats were comfortable.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Seat TypePremium Economy
RouteDhaka to Cox's Bazar
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"airline was very friendly"

(Bangladesh)

Trip Verified | This airline was very friendly as well as cost efficient. The staff of group service were friendly and their behaviour was fine. But there is no inflight entertainment on this airline.
AircraftDash 8
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDhaka to Rajshahi
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
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