"all helpful hands guide us to our seats"
Md Wahid Murad (Bangladesh)
✅ Trip Verified | I have traveled with my family for the first time and my number one choice was Biman Bangladesh Airlines. Timely reporting and pick up by bus was splendid. In the bus music was entertaining. After reaching near the aircraft all helpful hands guide us to our seats. Nice take-off and landing were the result of professional workmanship of crew, engineering and ground handling units. Little refreshments were also a plus point to the service.
Aircraft | Dash8-400 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dhaka to Jashore |
Date Flown | March 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"unprofessional behaviour of ground staff"
S M Abdullah Nawraj Rana (Bangladesh)
✅ Trip Verified | It's usually a pleasant experience and the plane is relatively comfortable. But I faced with some unusual issue like broken window shade and unprofessional behaviour of ground staff.
Aircraft | Boeing 737 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Cox's Bazar to Dhaka |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"free upgrade before the flight"
M Abu Shawon (Bangladesh)
✅ Trip Verified | I loved the journey. Staff behavior was quite well. They gave me window seat according to our preference. We also get an free upgrade before the flight. The take off and landing was quite smooth. Cabin crew was well behaved. Seats were comfortable.
Aircraft | Boeing 737 |
Type Of Traveller | Couple Leisure |
Seat Type | Premium Economy |
Route | Dhaka to Cox's Bazar |
Date Flown | October 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"airline was very friendly"
Sohel Ahammed (Bangladesh)
✅ Trip Verified | This airline was very friendly as well as cost efficient. The staff of group service were friendly and their behaviour was fine. But there is no inflight entertainment on this airline.
Aircraft | Dash 8 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dhaka to Rajshahi |
Date Flown | June 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"an excellent and comfortable journey"
Md. Jahangir Alam (Bangladesh)
Not Verified | It was really an excellent and comfortable journey on Boeing 787 due to adding new modern aircrafts in their existing fleet. The behavior of both ground and cabin staff was so good but they need to give extra emphasis to the inflight entertainment. The flight was on time.
Aircraft | Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | Dhaka to Dubai |
Date Flown | January 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the service quality has been improved"
Md. Jahangir Alam (Bangladesh)
Not Verified | It is assumed from my last journey Dhaka to London on Biman Bangladesh Airlines that the service quality has been improved compared to before. The behavior of both ground and cabin staff was good. Catering service was very nice. The flight was also on time. Actually I enjoyed the journey.
Aircraft | Boeing 787 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dhaka to London |
Date Flown | February 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"employees are very supportive and friendl"
Mizan Sinha (Bangladesh)
Not Verified | This is my last journey from Dhaka to London. Biman has upgraded their service than previous. Me and my family are highly pleased with their services from the counter to until the flight arrival at London. The employees are very supportive and friendly. The environment of the boarding gate is so nice and the seats are also very comfortable. The food was so delicious. There were no delays and no complaints about Biman.
Aircraft | Boeing 787-9 |
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Dhaka to London |
Date Flown | February 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"kind and friendly"
Abu Mohammad (United Kingdom)
Not Verified | It was really brilliant to fly on Boeing 787. It has WiFi, food delicious but spicy. Crew are kind and friendly with my family. I will again fly on Biman Bangladesh
Aircraft | Boeing 787-9 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | London to Dhaka |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"significantly improved recently"
Shakib Hossain (Bangladesh)
✅ Trip Verified | Biman Bangladesh have significantly improved recently with six new 787 aircraft in a year. The flights was smooth, ontime, and the people are good. the foods are tasty but spicy. for entertainment they need to improve.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chittagong to Dhaka |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Good food, good seating"
8 reviews Ziauddin Ahmed (Thailand)
✅ Trip Verified | I flew Dhaka to Bangkok on 27 August 2019 with Biman Bangladesh Airlines. Good food, good seating and comparatively better ground services. Staff on board are just OK though. Ground staff should be more courteous. My last travel ticket price was high though.
Aircraft | Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dhaka to Bangkok |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |