Biman Bangladesh Airlines

✅ Trip Verified | Had a family trip to Bangkok on Biman most recent. Dirty interior, dirty food-cart, accumulated dust, glue-tape fixed overhead storage and most importantly- emergency switch at the main-entry door was broken and covered with a transparent tape. Ground handling was also as bad as before and it took at most one hour to receive our luggage. Heard that after the interim govt has taken the charge, there was a substantial improvement in the airport including ground handling. However, it's all the same old story! Authority please take a serious look on this, simply just to live on and waste public money.

✅ Trip Verified | The overall experience onboard was much better than expected as it was first time flying on Biman. I had to face the most troublesome experience during the return flight from Dhaka. The 11:45 pm was first delayed to 12:30 am and then suddenly we were told it was delayed to the next day at 9:00 am. So all passengers were waiting for around 1:5 hours till they started to take us to a hotel for the night. The whole experience along the way was terrible, as even the staff were not telling us anything unless asked. After that, we were taken to a hotel which was also pretty bad and two single travellers were offered to share a room. They said they did not have single rooms and took me to the room with another random fellow traveler. But to our surprised these rooms only had 1 double bed (not separate beds). I demanded at least for separate bed. But after much argument they gave us a king sized bed and didn't even give a separate blanket at first, when asked for one, only a sheet was given. I think I will skip talking about what other things were bad with the hotel. We didn't eat dinner as there was no prior announcement and we just wanted to close our eyes ASAP. And in the morning again the breakfast was also quite terrible and dining was just so unhygienic. The hotels' name was Dhaka comfort Inn. In the morning the flight was delayed again for the third time, and fourth time till finally we got on board around 11 am. By the time I reached Tokyo it was night and could not return to Osaka and couldn't attend work the next day. Had to stay at a hotel for the night. There were no compensation. I will never fly with this airline ever again.

✅ Trip Verified | Had my worst experience while travelling with Biman Bangladesh. First of all my flight got delayed for four hours. I was supposed to fly on 11.15 but they failed to provide the flight. Then provided us the flight at 3.15 and that was also late.

✅ Trip Verified | This is the national carrier of Bangladesh and by that I traveled from Sylhet to Dhaka. Though I traveled domestically, the flight was actually an international flight (London- Sylhet- Dhaka). The flights was delayed for 20 minutes. The check in process was very slow and there was long queue. We had to access the craft walking, using staircases and then boarding bridge. Only a bottle of water and a peanut stick were offered in flight. Did not get headphone to watch movie. Crew service was okay. Very high ticket flight.

✅ Trip Verified | I urge you not to take this airline, even if you believe it's cheap. They never reply to you when you have a problem. The most negligent and careless airline I have ever used. When I attempted to get in touch with them via emails and phone calls after losing my luggage during a trip from Chicago to Kathmandu, they never answered and never gave me an update on the status of my belongings. Over two months have passed with no information, no updates. I also filed multiple complaints in their system no any reply.

✅ Trip Verified | I chose Bangladesh Biman to fly from Dhaka to Toronto and I wish I hadn't. The ticket was expensive (almost as expensive as Qatar and Emirates) but the service was extremely bad. I had to wait for hours in line just to check in, almost missing the flight. The food quality on the flight was mediocre at best, with all of the meals being bland. The cabin crew was unresponsive half of the time and despite paying $16 for 300 MB of WiFi, I wasn't able to use it for hours due to their technical difficulties. The crew never responded to my requests either.

✅ Trip Verified | The worst airline, it's always delayed and their staff not responsible and they do not know how to talk their passengers. I missed my flight becauseof Biman flight getting delayed from Chittagong and once I arrive to Dhaka I go to meet them and expected some advice because first time I have face like this situation but their response is too bad. They trying to pass ball here and there.

✅ Trip Verified | Dhaka to Singapore. Good food, good seating and comparatively better ground services at Dhaka. Staff on board are just okay though. My travel ticket price was high though. Worst inflight entertainment service.

✅ Trip Verified | I flew from Singapore to Dhaka 01 April 2023 with Biman Bangladesh Airlines. Good food, good seating and comparatively better ground services at Dhaka. Staff on board were good though the ground staffs were very rude to Bangladeshi passengers. Worst inflight entertainment service.

✅ Trip Verified | I was traveling from Bangkok to Dhaka. I purchased the one way ticket online (from Bangladesh) one month back prior my journey and received 10% discount. Ground service was good. Food was very poor in quality and taste. Entertainment was bad.