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Trip Verified | Belfast to Bourgas. We were checked in at Belfast international, we walked through check out and still had approximately another 20 minute wait on the steps downstairs before the shuttle busses came to get us, not very safe or the best place to be waiting a long time with 2 young children. The flight over was fine, but for some reason even though I booked certain seats over and back, they did not show up when collecting our tickets, they were very helpful and allocated us the same seats in Belfast but coming back from Bulgaria the seats we requested were given to someone else. Staff on the flights to and from Bourgas were lovely. But getting back into Belfast, after getting through the security checks, we went to get our bags and we were waiting at the baggage claim area almost an hour before bags started coming out, everyone actually clapped when they started arriving, very slowly one at at time for the first 10-15 mins, again not very convenient with tired young children starting to get impatient. I honestly don't think we'll fly with BH Air again or recommend them..