Batik Air

✅ Verified Review | Jakarta to Surabaya with Batik Air. It is a brand new A320 aircraft. Check in was fast and smooth, with 20kg baggage and we got the seat that we had check in earlier. Boarding was very early, before the boarding time. The cabin crew was very friendly and helpful. The seats and legroom were both comfortable. The plane was clean and tidy. The IFE system was responsive but it has not many updated movies, it was ok for us since it is only short flight, but it should have more content for the longer flight, During the flight I was offered a complimentary drink and some bread and snacks. We touched down 20 mins ahead of schedule. Overall, it is a very nice flight with Batik Air and will definitely fly with them again.

✅ Verified Review | Kupang to Jakarta with Batik Air A320. The ticket price is very cheap and slightly above LCC in Indonesia. The plane was new with lots of leg room in economy class. Nice leather seats but they should provide better headrest for passengers to make the seat more comfortable. The food was quite nice. The staff on the ground and inside the plane were friendly, kind and well-dressed. The IFE is very responsive but it has limited content, maybe because Batik AIr operates mainly short flight. The flight was very on time with arrival around 30 minutes ahead of schedule time. Overall, I am more than satisfied with Batik Air and will fly with them in future.

✅ Verified Review | Flew from Kupang to Singapore via Jakarta with Batik Air. The aircraft's were very clean but the seat in economy class should have a headrest as it is uncomfortable for long flight. The IFE should have more option in movies as it is not very interesting for the movie that they offer. Despite that, the flight attendants were very helpful and always had smiles on their faces. The food was good for the both flight. The legroom for A320 is also very big. Overall, it is a nice trip to fly with Batik Air as it is affordable as the price is between low cost carrier and full service airlines.

✅ Verified Review | Jakarta Halim Perdanakusuma to Lombok with Batik Air. Worst airline ever! Jakarta Soekarno and Jakarta Halim airport are situated 1 hour away although both are in Jakarta. So I departed from Soekarno to Halim to catch my flight to Lombok. Upon arrival, I was then informed there are no flights to Lombok from Halim. No emails regarding the change was received too. The staff tried to help but the most was a transfer back to Jakarta Soekarno and the earliest flight out. No hotel was offered. First and last time using Batik Air.