Bangkok Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 384 reviews
8/10
4 star Skytrax Rating
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9/10

Bangkok Airways customer review

(France)

Bangkok - Siem Reap Bangkok - Phuket return on both legs. Service between BKK and Siem Reap is fantastic crew able to perform a full service on such a short flight. Everything runs smoothly and delivers a professional experience. The lounge is Bangkok is a definite plus for this airline. Aircraft seems to be in decent conditions. You can find cheaper flights I think but have not tested the quality of service of the competitors.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Canada)

BKK-REP then REP-BKK-HKT. All flights on time in fairly new and clean aircraft. Pleasant staff who managed to feed the passengers and do two drink runs on such shorts flights. Expensive since they have a monopoly to Cambodia out of BKK but not a waste. Efficient and reliable airline.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Bangkok Airways customer review

(United Kingdom)

BKK-USM-BKK. As PG and TG share this route between them they can dictate the relatively high prices. The lounge hardly provides a haven due to the fact that everyone on the flight has access and can become noisy and does not compensate for the overpriced flights. The equipment was clean however the crew on the flight to USM were a little indifferent. A small packaged snack is provided which is of poor quality and really not worth the trouble - particularly when it was virtually thrown into the lap of my wife. As competition is seemingly controlled I would prefer it if they charged a realistic price and got rid of all of the gimmicks.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(United Kingdom)

BKK-USM-UTP. Good flight to Samui on time and in a clean new aircraft. I was delayed on arrival to BKK and had to change my flight which Bangkok Airways did without a problem and for only a minor charge. The return flight to U-Tapao in the small prop was again on time and hassle free. The only problems with Bangkok Airways are the food served onboard is pretty poor and they are slightly overpriced. Apart from that Bangkok Airways is a good airline.
Seat TypeEconomy Class
Value For Money 12345
yes