Bangkok Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 409 reviews
8/10
4 star Skytrax Rating
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9/10

Bangkok Airways customer review

(United Kingdom)

Bangkok to Samui return. Flights on A319 which were both full comfy clean and on time. A tasty tray of food served at breakneck speed with little grace with one T and C. Check-in easy at Bangkok with no queue but a nightmare at Samui with long queues. Club lounge at Bangkok is a nice touch though the quality of the food and drink is lacking. Bags took 30 mins to arrive in Samui which given the size of the airport was poor. Overall an excellent experience and worth the fare which wasn't cheap!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(United Kingdom)

BKK-CNX. Used this route last year and product still very good and consistent especially for the price. The passenger lounge at BKK is a real plus and very popular but somehow never seems crowded. Flight on time and baggage waiting - what more can you ask!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Bangkok Airways customer review

(Thailand)

Phuket to Bangkok A319 Class. Absolute chaos at departure gate due to overlapping Koh Samui flight along with prior Thai airlines and delayed Air Asia all using variants of gate 66! The flight itself was usual friendly smiling staff nice snacks and if you become a member of their rewards scheme you get a healthy 30kg luggage allowance.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Belgium)

Chiang Mai to Ko Samui and Ko Samui to Bangkok - impressed by the service. They do not fly the newest planes but the professionalism makes up for that. Both flights on time and the best food delicious!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(France)

BKK-BLR return and BKK-CNX return. All flights in tidy A320 cabin crew helpful and smiling excellent food even on short flights. Entertainment with overhead flats screens ok. Good information from captain. Comfortable seats for economy even if pitch cannot be great on short to medium haul flights. In Bangkok and Chiang Mai a lounge for economy class.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Germany)

BKK to Koh Samui and back. Although the flight was about 1 hour we were served a warm meal with salad dessert drinks coffee and tea. The cabin crew were friendly and very efficient. The seats were 2-2 configuration and plenty of leg space. We have flown Bangkok Airways several times and it is always wonderful to see their brightly painted aircraft with exotic motifs. The return flight was delayed by nearly two hours but the ground staff kept us informed.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Australia)

A pleasant experience. Staff were pleasant and helpful. The airport lounge service a welcome surprise. The planes were new and clean. We were served food and beverages on all short flights. Value for money and high quality service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Bangkok Airways customer review

(United Kingdom)

SIN-CNX and CNX-BKK. Excellent roomy seats good entertainment and food friendly helpful staff and always on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Thailand)

Bangkok to Phuket with A320 in economy class. The lounge for economy class with free seats was comfortable. Service onboard very good they served a sandwich juice and coffee/tea. Crew smiling and helpful.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Switzerland)

Phuket to Siem Reap with Bangkok Stopover. Normal flight quick boarding at Phuket surprisingly good menu - in Europe you would get some peanuts or mostly a sandwich for such short flights. The possibility to book the seats when I bought the tickets was also a pleasant surprise. The fact that they changed the flight programme (delayed 3 hours) although communicated per Mail was less so.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes