✅ Trip Verified
| Hanoi to Hue 5th January on an A320-200. Purchase online was easy and very clear without any hidden costs. A minor reschedule was clearly informed (and adjustable) weeks before departure. Check in smooth though long queues despite 10 counters open. Had to wait 40 Minutes to be checked in. Got offered seat and chose an exit seat as flight was only half full. No issue with luggage like for other low cost carriers, especially the Vietjetair extremely strict luggage policies with several checks in airports. Onboard, 4 FAs and 2 service attendants for 80 passengers. The FAs were all Turkish women while the SAs were Vietnamese and acted mainly as translators. Given water, tissue, magazines. I brought my own coffee sachets to get expresso onboard. 8 business class seats were empty. Flight on time. Bus gating in both ends. Extremely good value for money, paid 33 USD. Attendant were very talkative and extrovert. No IFE on board but flight took only 70 Minutes. Bamboo Airways have their logos and branding everywhere onboard with nice decorations and new uniforms etc. Even the drinking water were produced, labelled and marketed by the airline. Bamboo is considered as an LCC carrier but compares to a 3-star legacy carrier. A meal or at least a snack would have been nice but hard to claim for the price paid.