Bamboo Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 6 reviews
10/10
No Skytrax Rating
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9/10

"FAs were all Turkish women"

(Vietnam)

Trip Verified | Hanoi to Hue 5th January on an A320-200. Purchase online was easy and very clear without any hidden costs. A minor reschedule was clearly informed (and adjustable) weeks before departure. Check in smooth though long queues despite 10 counters open. Had to wait 40 Minutes to be checked in. Got offered seat and chose an exit seat as flight was only half full. No issue with luggage like for other low cost carriers, especially the Vietjetair extremely strict luggage policies with several checks in airports. Onboard, 4 FAs and 2 service attendants for 80 passengers. The FAs were all Turkish women while the SAs were Vietnamese and acted mainly as translators. Given water, tissue, magazines. I brought my own coffee sachets to get expresso onboard. 8 business class seats were empty. Flight on time. Bus gating in both ends. Extremely good value for money, paid 33 USD. Attendant were very talkative and extrovert. No IFE on board but flight took only 70 Minutes. Bamboo Airways have their logos and branding everywhere onboard with nice decorations and new uniforms etc. Even the drinking water were produced, labelled and marketed by the airline. Bamboo is considered as an LCC carrier but compares to a 3-star legacy carrier. A meal or at least a snack would have been nice but hard to claim for the price paid.
AircraftA320-200
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteHAN to HUI
Date FlownJanuary 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"crew were fantastic"

(United Kingdom)

Trip Verified | Quy Nhon to Hanoi, Very good from start to finish. The check in was quick. Boarding was also quick. The aircraft was a new A320-neo. The crew were fantastic and service was pleasant, helpful and very friendly. They also offer a complimentary snack and water.
AircraftA320-neo
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteQuy Nhon to Hanoi
Date FlownJanuary 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"service was impeccable"

(Vietnam)

Trip Verified | Hanoi to Ho Chi Minh City. I have tried both business and economy class, service was impeccable, impossible to find any faults. Despite being a low-cost carrier, Bamboo Airways still includes in-flight meal and luggage which is much better and exceeds Vietjet Air. I highly recommend this airline to those who want to travel domestically inside Vietnam.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteHanoi to Ho Chi Minh City
Date FlownJanuary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"attendant really friendly"

(Vietnam)

Trip Verified | Vinh city to Buon Ma Thuat. Bamboo airways is amazing, flight attendant really friendly, the snacks is not delicious but it quite good. Everybody must try this airline.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteVinh city to Buon Ma Thuat
Date FlownJuly 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"satisfied with this flight"

(Vietnam)

Trip Verified | Ho Chi Minh City to Hanoi. Really satisfied with this flight. Flight was on time. Meal was very tasty. Cabin crew were professional and friendly.
AircraftA320
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteHo Chi Minh City to Hanoi
Date FlownJuly 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"Definite value for money"

(United Kingdom)

Trip Verified | Hanoi to Danang. Finally an airline that has bought back the service in Vietnam. Impressed and hope they keep it up. Check in seamless, lounge infinitely better than others in Noi Bai. Flight left as scheduled could not ask for more. Definite value for money.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteHanoi to Danang
Date FlownOctober 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes