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Trip Verified | The review for this flight was terrible. 2 times I booked through the bamboo website using my credit card but it always failed, but the payment has been successfully taken. Call to CS they promised to call me back within 2 hours but after 3 hours I was not contacted. I was afraid the price would go up I asked for certainty because I didn't want to double book. My Vietnamese friend helped contact them and according to him I should ordered again, after I made a payment with a different credit card I still didn't receive the ticket. I complained to them via IG and they promised to forward my ticket and cancel another book in the morning. I explained that the price could go up in the future but they promised that I got the ticket according to what I bought. the next day I was contacted by them and they asked me to go to their office and kept on promising that I would get my ticket without having to buy a more expensive ticket, the ticket turned out to be 50% more expensive. after I got there. CS there was not at all helpful and they even admitted that the error was from their website, and what a brilliant service from them I was told by them to buy another ticket at a higher price - they admit it was their fault, and I am the loser because I was charged twice and as a recovery service I have to pay for the 3rd ticket at a price that is 50% more expensive and even their manager doesn't provide a solution, just ask for my number just to check who called me and yet again and also they asked the risk information too regarding my credit card. The food they provide is only 1 type, namely pork sandwiches. as a person who does not eat pork because of religion this is really very disappointing, there is no other food alternative so I don't get a meal. If possible to give 0 stars, i would be love to give it