BA CityFlyer

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 73 reviews
8/10
4 star Skytrax Rating
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8/10

BA CityFlyer customer review

(United Kingdom)

EDI-LCY on time. E170 comfortable like the 2x2 seating free bar and some snacks although the FA missed me and my neighbour. I chose with route as I thought of the connections to London Bridge station I must say the DLR and particularly the Jubilee line was rather slow - I figured it might have been quicker to go via LGW.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

BA CityFlyer customer review

(United Kingdom)

GLA-LCY-GLA return with BA Cityflyer. Return flight was cancelled due to bad weather at LCY. BA offered us nothing apart from rebooked us on the next flight out of London airports. Hotels near LCY fully booked so I opted for earliest flight departing from LHR at 0705 rather than spend a night in the expensive hotel in the city centre. I have to make my way to LHR at my own expense. BA have definitely failed in term of customer services and I would not choose to fly with them again.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

BA CityFlyer customer review

(United Kingdom)

London City - Madrid return in economy. New Embraer 170 fleet from City airport. The experience was excellent. Check-in seamless. Cabin clean seats wide legroom good. Very spacious feel although stowage room for hand luggage still rather limited. Service was excellent - a hot breakfast provided on the way out which was a pleasant surprise. Both flights on time and the captain kept pax informed. Good value for money and no obvious cutbacks noticed. As an executive club silver member lounge access in Madrid and free preseating is much appreciated - although check-in online free seating policy I believe works fine. Would fly with BA from city again and recommend them.
Seat TypeEconomy Class
Value For Money 12345
yes
71 to 73 of 73 Reviews