"recommend this airline"
19 reviews H Labikov (Bulgaria)
✅ Verified Review | Austrian Economy Class from Sofia to Vienna. The crew was very friendly and also very helpful with my brother. The food was the usual - snack and drinks (nothing special). I really like the seats which are leather. I recommend this airline.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SOF to VIE |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I really liked it"
Kaloyan Bozhilov (Bulgaria)
I flew Austrian Business Class on the A320 from Vienna to Sofia (OS797) and I really liked it. I went to the Austrian Senator Lounge in Vienna and it was very nice and the food was excellent. When I boarded the plane, I was offered a welcome drink and right after takeoff I was served some fish. Now I'm looking forward to my next Business Class flight on Austrian.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | VIE to SOF |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"was a nice long flight"
21 reviews P Warriano (United Kingdom)
✅ Verified Review | This was my second time flying with Austrian Airlines from Bangkok to Berlin-Tegel via Vienna. The flight was full of passangers and had 30 minutes delay. Starting from the check-in at BKK Airport, all economy counters are full with group booking check-in. So I had to wait longer. The check-in counters do not seem to know the product of Austrian Airlines, even though they wear Austrian uniform. They do not consider the customer frequent traveler status to be checked-in at business counter, where there was no long queuing. After I showed them the website of Austrian Airlines related to the right as frequent traveler, they permitted me to check-in at business counter. I ordered the vegetarian meal, but the cabin crew has given me a chicken. The seat is little bit narrow. Nevertheless, it was a nice long flight. The entertainment system was OK and a lot of choices of drinks.
Aircraft | Boeing 777-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BKK to TXL via VIE |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"best long haul experience "
8 reviews Krisztina Dobrocsi (Hungary)
Washington to Vienna with Austrian Airlines. I do not like night flights because usually I cannot sleep, but this time I could go to sleep with its comfortable flat bed, cosy blanket and pillow. The food was really nice, again we had an on-board chef. The IFE had the latest movies, like the new Star Wars or Steve Jobs, the TV series was limited, but nothing to complain about. Arrive early at Vienna, all in all I would say the best long haul experience I had so far.
Aircraft | Boeing 767 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | IAD to VIE |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I was really impressed"
8 reviews Krisztina Dobrocsi (Hungary)
First long haul experience with Austrian, from Vienna to Newark in business class. I was really impressed with the interior, the light blue and the skies really do calm the nerves. Food and catering was excellent, the on-board chef was really authentic. IFE was great, good selection of movies a d series. No delay, comfortable seats, a lot of space as only 4 seats are put in one row. Would fly them again, even though landing was a bit rough at Newark.
Aircraft | Boeing 767 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | VIE to EWR |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"was pleasantly surprised"
8 reviews Krisztina Dobrocsi (Hungary)
I flew Austrian Airlines before in economy class, but did not know what to expect in business class, since Budapest to Vienna is only a 30 min flight. I was pleasantly surprised. We received little sandwiches and drinks, the crew was very nice and the flight was smooth, no delays or other issues.
Aircraft | Embraer |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | BUD to VIE |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"well below expectations"
Matthew Johnson (United Kingdom)
I flew with Austrian Airlines from London Heathrow to Vienna and back in March 2016 in business class. I have been in business class within Europe with many airlines and I must say this was a let down. The business class product is well below expectations, and for me not worth the money. On both flights I was offered a small meal within the first 30 minutes of the flight. There were no drinks apart from coffee and a glass of orange juice served straight from the carton. There was no drinks trolley. After this meal was served, I did not see the attendant until the end of the flight. This is not business class to my opinion. Same experience in both legs. On a positive side, flights were on time and smooth. I would fly OS again in the future but I would not pay for business class again within Europe.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | LHR to VIE |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"this flight was a let down"
Alexander Hoffmann (Germany)
After several excellent long-haul flights in biz class on Austrian. this flight from Vienna to Bangkok was a let down. Service was very average, very rushed and not personal at all. The reason might be that on this particular route you find mostly tourists on board, even in business class. The catering by Do&Co was outstanding as usual. Upon arrival in Bangkok priority immigrations passes were not handed out. All in all, the flight was nothing to write home about. I will sure give them another chance but expect better on the next flight.
Aircraft | Boeing 777-200 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | VIE to BKK |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a good job on the flight"
C Coates (Australia)
Bangkok to Vienna on Austrian Airlines. Smart Boeing 777 plane with comfortable seat. In the two side seats at the rear, on a flight which didn't have a spare seat. Good staff, food ok and felt roomy in the two seat side section but I am glad I wasn't in the 3-4-3 sear layout section. Austrian did a good job on the flight but airlines that use this seating just feel more crammed in than those with 3-3-3. Vienna is a great destination though.
Aircraft | Boeing 777-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BKK to VIE |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"use Austrian Airlines again"
M Tatchell (United Kingdom)
Excellent flights from Amsterdam to Sofia return via Vienna with Austrian. Planes were all very well maintained and clean. Cabin crew were friendly and attentive. Meals offered were very good considering they are only short flights. Flights left on time and arrived ahead of schedule. Would definitely use Austrian Airlines again.
Aircraft | A319/ Fokker 100 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | AMS to SOF via VIE |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |