Hiroshima- Incheon-LHR. We got one Business and one economy ticket as we were flying with our 6 month old so we could swap and get some rest. Getting a basinet was no problem and facilities were great. Lounge in Hiroshima limited but not surprising for a small airport. It was nice to see proper business class seats on the A321 (rather than 3 economy seats with middle not used as in Europe). Staff extremely friendly available when needed and making a fuss of our son. Couldn’t have been more helpful. Transfer at Incheon after the short flight was very quick though staff were rude at passport and baggage check (not easy rushing through when you have a kid and all the baggage). Lovely business lounge and there was a nice large baby changing and separate play area. To Heathrow service was fantastic always someone on hand and great food. Likewise staff remembered what you were drinking though always other options. Again our son was looked after well and staff were always keeping me smiling after about 100 laps of the plane when he wouldn’t sleep! AVOD and plane were a bit dated though – it’s been a while since I haven’t had on demand. Didn’t sleep so well as seats were a bit uncomfy in recline and engine noise seemed pretty loud on the 777-200. Obviously they are rolling out a new business cabin and looks like there are some A380’s on order now. I look forward to seeing that product. I’d give service 10 but cabin and entertainment 6–7.